Universal Banker: Client Advocate & New Accounts

The Citizens Bank of Philadelphia; Forest (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

The Citizens Bank of Philadelphia in Forest, MS is seeking a Universal Banker to deliver exceptional service, conduct transactions, open and maintain accounts, and cross-sell bank products. You will assist clients with online and mobile banking and refer complex issues to the appropriate departments.

We require 1–3 years of experience in a banking role and strong communication skills, with a High School diploma or GED. Typical hours are 8:00–4:00/8:00–5:00, Monday through Friday.

Qualifications

• 1–3 years experience as a Universal Banker or CSR.
• Excellent verbal and written communication.
• Proficient with Microsoft Office and banking systems.

Responsibilities

• Process new account transactions and maintain accounts.
• Cross-sell bank products and services to clients.
• Assist clients with online banking, mobile banking, and debit cards.
• Open, maintain, and close various account types.
• Provide courteous service and resolve routine inquiries.

Skills

Customer service

Communication

Cash handling

Education

High School diploma or GED

Job description

The Citizens Bank of Philadelphia in Forest, MS is seeking a Universal Banker to deliver exceptional service, conduct transactions, open and maintain accounts, and cross-sell bank products. You will assist clients with online and mobile banking and refer complex issues to the appropriate departments.

We require 1–3 years of experience in a banking role and strong communication skills, with a High School diploma or GED. Typical hours are 8:00–4:00/8:00–5:00, Monday through Friday.