Universal Banker: Build Trust & Grow Customer Relationships

SOUTHSTATE BANK, NATIONAL ASSOCIATION; Martinez (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

SouthState Bank is seeking a Universal Banker to serve as a single point of contact for customers in the branch, blending teller and financial service responsibilities. You will attract, expand, and retain customer relationships while contributing to the bank's growth through exceptional service.

The role requires knowledge of banking products, strong communication, and the ability to identify customer needs for referrals and cross-selling opportunities.

Qualifications

• Education: High School diploma or equivalent.
• Experience: Cash handling, sales, customer service.
• Knowledge: Good interpersonal skills, ability to read, write, speak, and understand English.

Responsibilities

• Process teller transactions for savings, checking, and loan accounts while maintaining accuracy and confidentiality.
• Open new deposit accounts and handle services such as stop payments and wire transfers within assigned limits.
• Explain policies and procedures and promote additional banking services to deepen customer relationships.

Skills

Cash handling

Customer service

Sales experience

Interpersonal skills

English proficiency

Education

High School diploma or equivalent

Job description

SouthState Bank is seeking a Universal Banker to serve as a single point of contact for customers in the branch, blending teller and financial service responsibilities. You will attract, expand, and retain customer relationships while contributing to the bank's growth through exceptional service.

The role requires knowledge of banking products, strong communication, and the ability to identify customer needs for referrals and cross-selling opportunities.