Universal Banker

First Bankers; Quincy (IL); Sur place; USD 22 000 - 25 000; Temps partiel

Avantages offerts par ce poste

Paid vacation time

Udemy online courses (6,000+)

Wellness program

Community engagement opportunities

Résumé du poste

First Bankers Trust Company in Quincy, IL is seeking a Part-Time Universal Banker to join our team. The role combines cash handling, customer service, and sales referrals to meet customer needs.

The position emphasizes relationship building, product knowledge, and collaboration with retail, operations, and lending staff. High School education is preferred, with exposure to banking appreciated.

Qualifications

• Assists customers with banking needs and demonstrates strong customer service.
• Ability to identify customer needs and present bank products and services as solutions.
• Capable of handling multiple tasks in a fast-paced environment with supervision.
• Familiarity with basic financial transactions and mathematical aptitude.
• Proficient in using common office applications and banking software.
• Strong written and verbal communication skills and teamwork.

Responsabilités

• Promotes and represents the bank to customers and vendors in a professional manner.
• Identifies customer needs and offers appropriate banking products and services.
• Executes deposits, withdrawals, check cashing, and related retail banking activities.
• Maintains cash drawers and vault balance, ensuring accuracy and security.
• Opens and manages accounts and related products (checking, CDs, IRAs, HSAs) as needed.
• Collaborates with retail, operations, and lending staff to fulfill customer referrals.

Connaissances

Customer service

Sales/referrals

Multi-tasking

Cash handling

Banking software

Team collaboration

Formation

High School diploma

Description du poste

Job Details

• Level: Entry
• Job Location: 24th Kochs - Quincy, IL 62301
• Position Type: Part Time +25 hours
• Education Level: High School
• Salary Range: $16.27 - $18.00 Hourly
• Travel Percentage: Negligible
• Job Shift: Days and Weekends
• Job Category: Banking

Are you looking for a part-time opportunity where you can build valuable banking experience while making a difference for customers in your community? First Bankers Trust Company is seeking a friendly, dependable, and customer-focused Part-Time Universal Banker to join our team.

Benefits

• Paid vacation time
• Focus on career development and learning new things daily
• Opportunities to help others and make a difference in the community
• Opportunities to participate in special interest groups, such as Toastmasters or Young Professionals, or one of our Employee Resource Group
• Access to a library over 6,000 personal and professional development on-line courses, hosted by Udemy Business
• Participation in our company-wide employee wellness program

The Universal Banker serves as a single point of contact for customers, identifying customer needs, building customer relationships, and fulfilling sales, service and referral needs. This positions multifaceted responsibilities range from minimal cash handling and basic transactions to product and service sales, and referrals to other lines of business. Required skill sets for success in this position include key product knowledge, relationship building, customer service, and expert referral skills. This position will work closely with our retail, operations, and lending staff members.

• Promotes, represents, and welcomes current and potential customers and vendors to the bank in a professional and inviting manner.
• Identifies customers' needs and provides bank products and services as solutions to ensure the customer is informed, fully understands the products and services, and is confident in the bank's offerings.
• Executes banking transactions for customers, including deposits, withdrawals, check cashing, etc. and completes retail support activities, including but not limited to processing coin and handling safe deposit box requests.
• Maintains proper cash levels and keeps cash secure at all times. Accurately balances drawer, vault (including buying/selling currency) and ATM. Reports variations in accordance with bank policy.
• Executes customer transactions including opening new checking and business accounts, opening certificates of deposits, IRAs, and HSAs, closing accounts, and executing related products and services transactions.
• Establishes files and records associated with setting up and maintaining personal and business account products and services, including but not limited to online and mobile banking, cash management, payroll, ACH, fraud protection and merchant capture services.
• In small branches, this position may manage, balance, and maintain the vault and ensure the branch cash needs are met and maintained.
• Ensures efficiency of branch services operations and adhere to policies and procedures.
• Prepares miscellaneous reports and paperwork and conducts audits as necessary.
• Occasionally travels to different branches to support the retail needs of each branch as requested.
• Attends Branch meetings and scheduled meetings for bank wide participation.
• Participates in community and/or outside sales events to support the branch/market.
• Performs other duties as requested or assigned.

Qualifications

• Associated degree preferred but not required
• Exposure to the banking industry preferred but not required
• Demonstrates aptitude for mathematical and/or financial transactions
• Demonstrates ability to execute day to day work under general supervision
• Demonstrates strong customer service skills (customer-oriented)
• Demonstrates ability to thrive in a fast-paced environment and multi-task daily job duties
• Demonstrates ability to address basic working-knowledge related/technical issues and problems, and refers more complex issues to higher-level staff
• Demonstrates strong written and verbal communication skills
• Demonstrates strong team collaboration/teamwork skills, with ability to work in diverse teams and build/maintain positive working relationships
• Demonstrates flexibility and adaptability
• Demonstrates ability to interact efficiently with banking software, as well as utilize common office applications including Word, Excel, Outlook, and related applications; willingness to learn new technologies
• Demonstrates strong problems solving skills

Our values reflect our culture: Everyone is Valued, Do The Right Thing, Friendly Family, & Fun, Dream Big/Act Small, Accountability, Innovation

When you choose to become a part of the team at First Bankers, you are getting more than a job. What comes along with the daily work is making a difference in other people's lives, working closely with teammates who are people you enjoy, contributing to a bigger picture, balancing work and home commitments, and developing yourself and your career.

Work Environment

This position typically works in a professional office setting. While performing the duties of this Job, the employee is regularly required to stand, move from one point to another, and use hands to manipulate, handle, or feel. The employee is frequently required to reach with hands and arms, speak, and hear. The employee will occasionally sit, stoop, lift, kneel, or crouch in the course of completing their job. The employee must occasionally lift and/or move up to 25 pounds.

The salary range provided in this job posting represents what the company reasonably expects to pay for the position based on the minimum qualification requirements included at the time of posting. Actual compensation may vary based on factors including, but not limited to, individual experience, education, and skill level.

First Bankers Trust Company is an equal opportunity employer and supports diversity in the workplace. Qualified applications will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Our HR team will reach out to the applicants who meet the qualifications and are most closely aligned with the requirements of the position.