Universal Banker - Maplewood

Bank-Shared Service; Maplewood (MO); On-site; USD 36,000 - 54,000; Full time

Job summary

Bank-Shared Service in Maplewood, MO is seeking a Universal Banker to work directly with customers, support retail and commercial offerings, and maintain a professional, welcoming image while delivering exceptional service.

You will handle cash transactions, deposits, checks, and sell banking products, balance daily totals, cross-sell services, and ensure adherence to all policies and compliance.

Qualifications

• High School diploma or equivalent required.
• College degree preferred.

Responsibilities

• Provide accurate, high-quality customer service in all aspects of financial transactions.
• Balance daily transactions and verify cash totals; monitor for suspicious activity and assist in balancing.
• Customer service and problem solving in teller operations.
• Sell a full range of retail deposit products and banking services to customers and prospects.
• Maintain a portfolio of existing customers for cross selling of bank services.
• Follow all Bank policies, procedures and compliance regulations.

Skills

Cash handling

Customer service

Sales

Cross-selling

Attention to detail

Education

High School diploma or equivalent

College degree preferred

Job description

Job Details

Job Location: Maplewood, MO 63143
Position Type: Full Time
Job Category: Retail Banking

Purpose of Position

The Universal Banker will work directly with our customers to meet their needs and support all products and services in our retail and commercial lines of business while projecting a professional and welcoming image with maintaining operational control when delivering amazing service to customers.

Essential Responsibilities

• Responsible for providing accurate and high-quality customer service in all aspects of conducting financial transactions for customers, including cashing checks, accepting deposits, selling monetary instruments, and maintaining account records.
• Balancing daily transactions, verifying cash totals; is constantly aware of and monitors all account transactions for suspicious activity and assists in balancing.
• Customer service and problem solving in all aspects of teller operations needed.
• Responsible for selling a full range of retail deposit products and banking services to customers and prospective customers.
• Maintains a portfolio of existing customers for cross selling of bank services.
• Follows all Bank policies, procedures and compliance regulations.

Qualifications

• High School diploma or equivalent.
• A college degree is preferred.
• Bank experience preferred.
• Must have at least six months to one year cash handling experience.
• Additionally, usually 2 years of sales or service experience.