Universal Banker

M C Bank and Trust Co.; Louisiana; On-site; USD 26,000 - 38,000; Full time

Job summary

M C Bank and Trust Co. is seeking a Universal Banker to provide exceptional customer service across Teller and Platform duties in Lafayette, LA.

The role involves marketing the bank’s products to both new and existing clients and requires strong communication and organizational skills. The position emphasizes handling Teller transactions, deposit accounts, and online banking issues while maintaining a professional image and meeting performance metrics, with opportunities to collaborate with

Qualifications

• At least one year of Teller experience is preferred.
• Proficient in Microsoft Outlook, Word, and Excel.
• High school diploma or GED required.
• Strong communication and interpersonal skills.

Responsibilities

• Deliver exceptional customer service for Teller and Platform duties.
• Perform Teller transactions and open/close consumer deposit accounts.
• Troubleshoot debit card and Online Banking issues.
• Communicate with customers to determine needs and offer financial solutions.
• Elevate issues to appropriate partners as needed.
• Maintain organized work area and professional appearance.
• Meet individual performance metrics.

Skills

Customer service

Communication

Multitasking

Education

High school diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Excel

Job description

For more information you can email Human Resources at [e-mail]

MCBANK is an equal opportunity employer.

Location: Lafayette, LA

Job Id:351

# of Openings:1

The Universal Banker provides exceptional customer service while performing both Teller and Platform duties and will be expected to enthusiastically market the Bank’s products and services to new and existing clients.

• Consistently deliver exceptional customer serviceas they relate to both Teller and Platform activities.


• PerformallTeller transactions, open/close consumer deposit accounts and troubleshootdebit card and On-Line Banking issues.


• Communicate with customers to determine their needs and offer financial solutions to meet those needs.


• Know when and how to elevate iss to the appropriate partners.


• Possess strong organizational, critical thinking and communication skills.


• Work efficiently and independently with little supervision.


• Accurately complete all assignments in a timely manner with minimal supervision.


• Keep a clean, organized work area and a professional appearance at all times.


• Responsible for meeting individual performance metrics

Qualifications:

• At least one year of previous Teller experience is preferred.


• Proficient in Microsoft Outlook, Word, and Excel.


• High school diploma or GED required.


• Strong communication and interpersonal skills.


• Ability to multitask and work in a fast-paced environment.

M C Bank is an Equal Opportunity / Aff... committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, or any other factor protected by applicable federal, state, or local laws. All hiring decisions are based on qualifications, merit, and business needs.