Banking Advisor: Teller & Platform Specialist

M C Bank and Trust Co.; Louisiana; On-site; USD 26,000 - 38,000; Full time

Job summary

M C Bank and Trust Co. is seeking a Universal Banker to provide exceptional customer service across Teller and Platform duties in Lafayette, LA.

The role involves marketing the bank’s products to both new and existing clients and requires strong communication and organizational skills. The position emphasizes handling Teller transactions, deposit accounts, and online banking issues while maintaining a professional image and meeting performance metrics, with opportunities to collaborate with

Qualifications

• At least one year of Teller experience is preferred.
• Proficient in Microsoft Outlook, Word, and Excel.
• High school diploma or GED required.
• Strong communication and interpersonal skills.

Responsibilities

• Deliver exceptional customer service for Teller and Platform duties.
• Perform Teller transactions and open/close consumer deposit accounts.
• Troubleshoot debit card and Online Banking issues.
• Communicate with customers to determine needs and offer financial solutions.
• Elevate issues to appropriate partners as needed.
• Maintain organized work area and professional appearance.
• Meet individual performance metrics.

Skills

Customer service

Communication

Multitasking

Education

High school diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Excel

Job description

M C Bank and Trust Co. is seeking a Universal Banker to provide exceptional customer service across Teller and Platform duties in Lafayette, LA.

The role involves marketing the bank’s products to both new and existing clients and requires strong communication and organizational skills. The position emphasizes handling Teller transactions, deposit accounts, and online banking issues while maintaining a professional image and meeting performance metrics, with opportunities to collaborate with