Universal Banker

MCBank; Lafayette (LA); Presencial; USD 36 000 - 48 000; Tempo integral

Resumo da oferta

M C Bank seeks an Universal Banker to deliver exceptional customer service while performing Teller and Platform duties. The role includes promoting the Bank’s products to new and existing clients and handling transactions and online banking issues.

The candidate should have at least one year of Teller experience, be proficient with Microsoft Office, and possess a high school diploma or GED. A fast-paced environment and independent work style are emphasized.

Qualificações

• At least one year of Teller experience preferred.
• Proficient in Outlook, Word and Excel.

Responsabilidades

• Provide teller and platform duties with excellent customer service.
• Market Bank products and services to customers and prospects.
• Troubleshoot debit card and On-Line Banking issues.
• Maintain organization and professional appearance of work area.
• Meet individual performance metrics.

Conhecimentos

Teller experience

Strong communication

Multitasking ability

Formação académica

High school diploma or GED

Ferramentas

Microsoft Outlook

Microsoft Word

Microsoft Excel

Descrição da oferta de emprego

The Universal Banker provides exceptional customer service while performing both Teller and Platform duties and will be expected to enthusiastically market the Bank’s products and services to new and existing clients.

Expectations:

• Consistently deliver exceptional customer service as they relate to both Teller and Platform activities.
• Perform all Teller transactions, open/close consumer deposit accounts and troubleshoot debit card and On-Line Banking issues.
• Communicate with customers to determine their needs and offer financial solutions to meet those needs.
• Know when and how to escape issues to the appropriate partners.
• Possess strong organizational, critical thinking and communication skills.
• Work efficiently and independently with little supervision.
• Accurately complete all assignments in a timely manner with minimal supervision.
• Keep a clean, organized work area and a professional appearance at all times.
• Responsible for meeting individual performance metrics

Qualifications:

• At least one year of previous Teller experience is preferred.
• Proficient in Microsoft Outlook, Word, and Excel.
• High school diploma or GED required.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.

M C Bank is an Equal Opportunity / Aff... We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, or any other factor protected by applicable federal, state, or local laws. All hiring decisions are based on qualifications, merit, and business needs.