Universal Banker

Utah First Credit Union; Farmington (UT); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Parental leave

Pregnancy leave

Paid time off

Tuition reimbursement

401(k) match

Training

Company events

Job summary

Utah First Credit Union is seeking a Universal Banker to build relationships with members and guide them through their full financial journey. You’ll help open accounts, explain loans, and present options in a friendly, easy-to-understand way.

The role emphasizes cash handling, multi-tasking, and a customer-first mindset, with opportunities to grow within the credit union. Starting pay is $20-$22 per hour, full-time.

Qualifications

• Experience in a banking or financial services environment preferred.
• Ability to handle cash accurately and multitask effectively.
• Strong interpersonal skills and a customer-focused attitude.

Responsibilities

• Assist customers with opening accounts and explaining loan options.
• Guide members through financial decisions and options available.
• Process transactions and handle cash to keep daily operations moving.
• Educate customers on products and services to meet their needs.

Skills

Customer service

Cash handling

Multitasking

Growth mindset

People skills

Education

High school diploma

Job description

Full-Time | Utah First Credit Union | Farmington

Who You Are

As a Universal Banker, you like people (a lot). You're like the human equivalent of a deep breath. Whether you're calming a frustrated member, celebrating a first auto loan, explaining a credit score in plain terms, or asking about a pet, people leave conversations with you feeling better than before.

The Difference You'll Make

Around here, fewer handoffs make for better experiences - which is why we don't have tellers and loan officers. We have Financial Experts. Instead of bouncing members from desk to desk like a hot potato, you'll build relationships with and guide them through their entire financial journey. One conversation can turn into a deposit, a loan, a plan, or all three! As a full-time (40 hours per week) Financial Expert, your day-to-day might involve: helping people open accounts, navigate loans, and understand their options, processing financial transactions, handling cash, and keeping things moving.

The spot opportunities to educate and connect customers with products that can make their lives easier. They enjoy being the person in the room who makes finance feel less scary and jump in wherever they're needed, because that's what experts do!

What You Bring

We seek universal bankers with a growth mindset, high school diploma or equivalent (18+), customer service experience (a banking background is a bonus), comfort handling cash and multitasking, a genuine interest in people and their stories, fun at parties (optional, but preferred!).

What We Bring

$20-$22/hour to start, with incentive potential.

Salary: $20 - $22 per hour

Benefits

• health insurance
• 4 weeks of Paid Parental Leave for the birth of a child
• 8 weeks Paid Pregnancy-Related Medical Leave
• 15 PTO days + paid bank holidays
• tuition reimbursement to help you keep growing
• 401(k) with a company match
• ongoing training and growth opportunities
• awesome company events and traditions

What Makes Employees Stay

People who make it fun to come to work, leadership that cares about you as a person, a focus on helping those who've been turned away by banks.

A Little About Us

Utah First started in 1935, helping people who couldn't get loans anywhere else - and nearly a century later, saying yes is still our thing! We’re a…