Universal Associate

HRCU; Rochester (NH); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Tuition Reimbursement

Student Loan Repayment

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with match

Paid Time Off

Job summary

HRCU is hiring a Universal Associate to provide teller services and exceptional member service in our Rochester, NH location. The role involves deposits, withdrawals, loan payments, transfers, and cross-selling products, with emphasis on accuracy and member experience.

Candidates should have at least 2 years of customer service experience (banking preferred) and a high school diploma or equivalent. A strong computer skills and the ability to multitask are essential. Saturday shifts are required.

Qualifications

• Minimum 2 years customer service experience; banking experience preferred.
• Strong computer skills and ability to multitask.
• High School Diploma or equivalent required.

Responsibilities

• Process teller transactions (deposits, withdrawals, loan payments, transfers, check cashing, cash advances) with accuracy and courtesy.
• Provide account information, open new accounts, and cross-sell products and services.

Skills

Customer service

Multitasking

Computer skills

Education

High School Diploma or equivalent

Job description

Description

HRCU is a community credit union providing top notch service to our members and making a difference to our communities. We are Your Neighborhood Credit Union. We believe in empowering our associates, providing an opportunity to thrive and make a career here at HRCU.

Requirements

This is a full-time position with an excellent benefits package. Saturday's are required (out by 12:30pm)

A Universal Associate provides a variety of teller transaction services (including deposits, withdrawals, loan payments, transfers, check cashing and cash advances) professionally with exceptional member service. Other duties include providing account information, opening new accounts, and cross service additional products and services.

Prior banking experience highly desired.

• Experience: Minimum 2 years customer service. Preferred 2 years banking experience
• Must have strong computer skills and the ability to multitask.
• Education: High School Diploma or equivalent.

HRCU recognizes the importance of benefits that provide financial security for our employees and their families and is committed to providing a competitive benefits package to eligible employees. Our best-in-class benefits include:

• 29 days off annually including vacation, birthday, personal days, sick, and holidays
• Tuition Reimbursement
• Student Loan Repayment
• Insurance – medical, dental and vision
• Flex Spending Plans & Health Savings Account with employer funding
• Company paid Short Term & Long Term Disability
• Company Paid Life Insurance
• 401(k) retirement savings plan (with a match of up to 6%)
• Professional Development

A background check including references, prior employment, social security trace, credit report, and national/county/local criminal records.

HRCU is an Equal Opportunity Employer (EOE). We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications from a wide range of candidates. Selection for roles will be based on individual merit alone.

(keywords: teller, bank, financial, banker)