Financial Services Associate

HRCU - Holy Rosary Credit Union; Rochester (NH); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Vacation and sick time

Tuition reimbursement

Student loan repayment

Banking and loan discounts

Medical, dental and vision insurance

Health Savings Account with employer

Disability insurance

Life insurance

401(k) retirement match up to 6%

Professional Development

Job summary

HRCU - Holy Rosary Credit Union in New Hampshire seeks a full-time Teller/Banker with Saturday rotation and coverage at various locations. Responsibilities include opening accounts, handling deposits, and assisting with loans. Prior banking experience and strong customer service are required.

Minimum one year in sales or service within a financial institution, high school diploma or equivalent, and solid communication and computer skills are essential for success.

Qualifications

• Prior banking experience required.
• Minimum of one-year sales and/or service experience in a financial institution.
• Proficiency in multiple software programs; strong written and verbal communication.
• Team-oriented with ability to work independently; strong organizational skills.
• Proactive approaches to problem-solving.

Responsibilities

• Interview members to obtain information and explain financial products and services.
• Open accounts and perform file maintenance with proper documentation.
• Assist with administrative duties such as deposit verification and filing.
• Originates loan applications and forwards documents for processing.
• Liaise between members and departments to resolve concerns.
• May provide teller duties including cash and check deposits and payments.
• May be responsible for branch opening/closing and lead in emergencies.

Skills

Banking experience

Sales experience

Interpersonal skills

Written communication

Software proficiency

Team player

Education

High School Diploma or equivalent

Job description

Description

This is a full-time position with Saturday rotation (out by 12:30 pm) and coverage at various locations. HRCU is a community credit union providing top notch service to our members and making a difference to our communities. We believe in empowering our associates, providing an opportunity to thrive and make a career here at HRCU.

Description

This is a full-time position with Saturday rotation (out by 12:30 pm) and coverage at various locations. HRCU is a community credit union providing top notch service to our members and making a difference to our communities. We believe in empowering our associates, providing an opportunity to thrive and make a career here at HRCU.

Responsibilities

• Interviews members to obtain information and explain available financial products and services, such as savings and checking accounts, Individual Retirement Accounts, Certificates of Deposit, Business and Non-profit accounts.
• Opens accounts and performs necessary file maintenance ensuring proper documentation and procedures are followed.
• Assists with various administrative duties such as but not limited to deposit verification, filing and collating.
• Originates loan applications, forwards documents for processing, closes loans.
• Acts as liaison between members and various departments reporting member concerns, problem solves, and provide a satisfactory resolution within procedures and policies.
• May provide teller duties such as receives cash and checks for deposit and loan payments.
• May be responsible for branch opening and or closing. May assume a leadership role in the event of an emergency.

Requirements

Prior banking experience required.

• Experience: Minimum of one-year sales and/or service experience in a financial institution.
• Education: High School Diploma or equivalent.
• Interpersonal: This position requires that the individual be able to present in an appropriate manner maintaining courteous and effective interactions and communications.
• Other skills required: Proficiency in multiple software programs; Possess developed written and communication skills for accuracy and clarity; Team-player with the ability to work independently; Organizational skills that reflect ability to perform and prioritize multiple tasks with excellent attention to detail; and Proactive approaches to problem-solving.

What We Offer

• 29 days off annually consisting of vacation, sick, personal, birthday, and holidays
• Tuition reimbursement
• Student loan repayment
• Banking and loan discounts
• Insurance – medical, dental and vision
• Flex Spending Plans & Health Savings Account with employer funding
• Company paid Short Term & Long Term Disability
• Company paid Life Insurance
• 401(k) retirement savings plan (with a match of up to 6%)
• Professional Development

HRCU is a community-based credit union serving all of New Hampshire and York County Maine providing superior service to our members and making a difference in our communities. We believe in empowering our associates, providing an opportunity to thrive, and make a career at HRCU.

A background check including references, prior employment, social security trace, credit report, and national/county/local criminal records.

HRCU is an Equal Opportunity Employer (EOE). We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications from a wide range of candidates. Selection for roles will be based on individual merit alone.

(keywords: teller, bank, financial, banker)