Member Services & Banking Advisor

Family Trust FCU; Greenville (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Family Trust FCU in Greenville, SC seeks a Universal Associate who interacts with members to deliver exceptional service and financial solutions. You will perform teller transactions, educate members on digital banking, and promote products to meet branch goals.

Ideal candidates have at least one year of customer service and cash handling experience, with strong communication and problem-solving skills. This role emphasizes teamwork, security, and member education.

Qualifications

• High school education or GED is required.
• Minimum one year of customer service experience.
• Cash handling experience is required; sales or relationship-building experience preferred.

Responsibilities

• Handle member transactions accurately and efficiently.
• Educate members on digital banking and products.
• Balance cash drawer daily and maintain accuracy.
• Promote deposits, loans, cards, and other services.
• Generate referrals to mortgage, investment, business services, and lending specialists.
• Provide exceptional member service and resolve issues.

Skills

Customer service

Cash handling

Sales

Education

High School Diploma or GED

Tools

Microsoft Office

Computer systems

Job description

Family Trust FCU in Greenville, SC seeks a Universal Associate who interacts with members to deliver exceptional service and financial solutions. You will perform teller transactions, educate members on digital banking, and promote products to meet branch goals.

Ideal candidates have at least one year of customer service and cash handling experience, with strong communication and problem-solving skills. This role emphasizes teamwork, security, and member education.