United Academy Trainer

ur; Indianapolis (IN); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Paid Parental Leave

Employee Discount Program

Career Development & Promotional Oppt.

Additional Vacation Buy Up

Early Wage Access

Paid Sick Leave

Inclusive culture

Job summary

United Rentals seeks the United Academy Trainer to deliver world-class safety and equipment operator training to internal and external customers. You will act as a subject‑matter expert in equipment operation, safety compliance, adult learning, and customer training solutions.

You will partner with Sales, Operations and customers to identify needs, drive revenue, and ensure regulatory compliance, using instructor-led, eLearning, and digital tools to boost safety and workforce development.

Qualifications

• Bachelor's Degree or equivalent work experience required.
• Experience delivering equipment operator, safety, or workforce development training.
• Knowledge of OSHA/ANSI/CSA/MSHA safety standards preferred.
• Experience with Train-the-Trainer and practical evaluations preferred.
• Ability to build customer relationships and support business development.

Responsibilities

• Deliver instructor-led safety and equipment operator training programs.
• Conduct practical evaluations and Train-the-Trainer sessions.
• Utilize digital learning platforms and blended learning solutions.
• Adapt training delivery to meet customer needs while ensuring compliance.
• Partner with Sales, Operations and customers to identify training opportunities.
• Maintain training records and certifications, and support program quality.
• Communicate schedules, opportunities, and market intelligence to teams.
• Support revenue growth and workforce development initiatives.

Skills

Training delivery

Adult learning

Customer training

Facilitation

Communication

Education

Bachelor's Degree or related experience

Tools

LMS

Salesforce

CRM platforms

Job description

Great company. Great people. Great opportunities.

If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals!

The United Academy Trainer is responsible for delivering world-class safety and equipment operator training programs to internal and external customers while supporting the growth and profitability of United Academy. This role serves as a subject matter expert in equipment operation, safety compliance, adult learning, and customer training solutions.

The Trainer partners closely with Sales, Operations, and Customers to identify training needs, develop customized training programs, drive training revenue, and ensure regulatory compliance. Through instructor-led training, practical evaluations, Train-the-Trainer programs, and digital learning solutions, the Trainer helps customers improve safety performance, operator competency, and workforce development.

What you'll do:

• Deliver instructor-led safety and equipment operator training programs for customers and United Rentals employees.
• Conduct practical evaluations, Train-the-Trainer programs, and Certified Evaluator certifications.
• Utilize digital learning platforms, mobile applications, simulators, and blended learning solutions to enhance the learning experience.
• Adapt training delivery methods to meet customer operational needs while maintaining compliance and quality standards.
• Serve as a subject matter expert on equipment operation, safety requirements, and workforce development.
• Partner with Sales, Operations, and local branch teams to identify training opportunities and support revenue growth.
• Build and maintain strong relationships with customers, branch personnel, and regional stakeholders.
• Participate in customer meetings, site visits, training consultations, and proposal development.
• Promote the value of safety training, eLearning, Certified Evaluator programs, and workforce development solutions.
• Communicate training schedules, customer opportunities, and market intelligence to local and regional teams.
• Maintain accurate and timely training records, practical evaluations, certifications, and customer documentation.
• Utilize company-approved digital platforms, Learning Management Systems (LMS), Salesforce, and mobile technologies to manage training activities.
• Ensure compliance with regulatory requirements, company policies, and training standards.
• Maintain instructor certifications, equipment qualifications, and professional credentials required to perform assigned duties.
• Support quality assurance initiatives, audits, reporting requirements, and continuous improvement efforts.

Requirements:

• Bachelor's Degree or a combination of college and related work experience required.
• In select markets, bilingual (Spanish) is required or preferred.
• Minimum 3 years of experience delivering equipment operator, safety, industrial, or workforce development training programs required.
• Experience conducting practical evaluations, Train-the-Trainer programs, or competency Assessments preferred.
• Demonstrated knowledge of OSHA, ANSI, CSA, MSHA, and other applicable safety regulations and industry standards preferred.
• Experience operating and/or training on construction, industrial, material handling, or aerial equipment preferred.
• Proven ability to build customer relationships, identify training opportunities, and support business development initiatives.
• Experience collaborating with Sales, Operations, and cross-functional teams to develop customer-focused training solutions.
• Strong facilitation, presentation, coaching, and communication skills with the ability to engage diverse audiences.
• Experience utilizing Learning Management Systems (LMS), CRM platforms (Salesforce preferred), mobile applications, and digital documentation tools.
• Demonstrated ability to manage multiple priorities, work independently, and adapt to changing customer and business needs.
• Basic skills in Microsoft Office suite required
• Excellent oral and written communication skills
• Valid driver's license is required

This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.

Why join us?

We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

• Paid Parental Leave
• United Compassion Fund
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation Buy Up Program (US Only)
• Early Wage Access through Payactiv (US Hourly Only)
• Paid Sick Leave
• An inclusive and welcoming culture

Explore our comprehensive U.S. benefit offerings

For Canadian benefits, click here

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race