Unit Support (Part Time Weekends) - Emancipation Center

The Harris Center for Mental Health and ID; Houston (TX); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Competitive salary

Retirement plan

Paid time off credits

Employee discounts

Job summary

The Harris Center for Mental Health and IDD is seeking a Unit Support, part-time, at our Emancipation Center in Houston. Under supervision of the Clinical Team Leader or Program Director, you will assist licensed clinical staff by handling phones, chart setup, data entry, and document organization to support daily operations.

Responsibilities include maintaining patient records, updating demographics, generating daily census, and ensuring essential forms and notary services are available.

Qualifications

• High school diploma or GED required.
• Minimum 1 year clerical/receptionist experience.
• Knowledge of general office equipment and basic applications; strong written and verbal communication; good time management; bilingual preferred.

Responsibilities

• Answer phones professionally and direct calls to appropriate staff.
• Set up/maintain consumer medical records and charts; enter information into applications.
• Generate daily unit census and maintain consumer logs and census board.
• Open/close consumer assignments in the system for admissions and discharges.
• Assist licensed clinical staff with chart retrieval, supplies, and notary services.

Skills

Office communication

Time management

Multitasking

Interpersonal skills

MS Office

Education

High school diploma

Tools

MS Office

Job description

• Location 419 Emancipation Ave,Houston, TX, 77003,United States
• Base Pay $17.50 / Hour
• Job Category Direct Care
• Employee Type Part-time {30-39}
• Required Degree High school
• Manage Others No

The Harris Center for Mental Health and IDD (“The HARRIS CENTER”) is looking for a Unit Support Part time to embark on a rewarding healthcare career at our Emancipation Center! Under the direction of the Clinical Team Leader or Program Director, this position is responsible for assisting the licensed clinical staff with answering phones, directing calls to appropriate staff, setting up working charts/pulling charts, enter client information into appropriate software applications, entering demographic information, opening/closing assignments, notarizing and organizing court papers, entering discharge summaries, and performing related work as assigned.

Your Role in Action:

• Answers phone in a timely and professional manner, noting necessary information, and directing calls
  and information to the appropriate staff.
• Sets up/maintains/organizes consumer’s medical record (including entering information to generateand print chart labels).
• Enters consumer information into appropriate application.
• Enters demographic into appropriate application to create an initial face sheet for specific consumers.
• Generates and maintains a daily unit census (including maintaining consumer logs and census board).
• Opens/closes consumer assignments in the system when the consumer is admitted/discharged
• Responds in a timely and professional manner to requests from licensed clinical staff (i.e. pulling charts, getting supplies/forms, etc).
• Supplies the unit and dock with the most current consumer and administrative forms.
• Completes applicable tasks assigned by Clinical Team Leader/Charge Nurse/Charge Nurse designeein a timely manner.
• Enters consumer name/information in the log and on the board in a timely manner.
• Generates/produces requested reports, documents or forms.
• Obtains charts from medical records and enters discharge summaries in computer.
• Organizes/assists with court papers and provides notary service as needed for clinical staff.
• Monitors fax machines, ensures documents are given to the appropriate staff.
• Faxes and copies documents as requested by licensed clinical staff.
• Maintains Missing Person File and consumer informational handouts.
• Performs related work as assigned. Adapts to changing work requirements. Flexible to meet the
  ongoing needs of the agency.

What qualifications will you need:

Education :

• High School Diploma or General Education diploma.

Experience:

• Minimum of 1 year clerical/receptionist experience.

Required Knowledge, Skills & Abilities:

• Knowledge of general office equipment (telephone, fax, copier).
• Knowledge of basic office computer applications and hardware.
• Ability to communicate effectively (both oral and written) with staff and the people we serve.
• Demonstrate strong time management skills and able to multitask.
• Bilingual preferred.

What we have to offer:

The Harris Center not only offers a competitive salary but also a suite of excellent benefits designed to enrich your life both professionally and personally. Imagine a future with a robust retirement plan complemented by our generous company matching – a testament to our investment in your long-term financial well-being. Experience the unique advantage of our prior service credit, accelerating your journey towards a more substantial Paid Time Off accrual, empowering you to enjoy well-deserved breaks.

Enjoy Cell Phone Discounts, exclusive entertainment deals through Tickets at Work, and a free Headspace subscription for mental wellness. Additionally, our Employee Assistance Program supports your overall well-being.

Take advantage of significant financial relief through student loan forgiveness as a valued member of The Harris Center team. As a qualifying entity, our employees are eligible for various student loan forgiveness programs, designed to alleviate the financial burdens associated with higher education.

What else you should know:

• Work Location 419 Emancipation Ave. Houston, TX 77003 - this facility will maintain operations 24/7 to ensure continuous support and service.

This posting is associated with positions:

About us:

The Harris Center is the state-designated Local Mental Health Authority and Local Intellectual and Developmental Disability (IDD) Authority serving Harris County, Texas. As the largest behavioral and developmental disability care center in Texas, The Harris Center provides care to over 90,000 people and has an annual budget of over $300 million.

As part of its mission to transform the lives of people with behavioral health and IDD needs in the third largest county in the United States, The Harris Center provides a full continuum of services at 80 different sites across Harris County. In addition, services are provided in more than 40 different languages as well as sign language in order to better serve what is one of the largest communities in the nation.

By utilizing the unique expertise of its more than 2,500 employees, The Harris Center is committed to meeting the behavioral health and IDD needs of Harris County residents and giving them hope to live to their fullest potential.

Contributes to suicide care and prevention by embracing our values and applying a trauma-informed approach rooted in safety, trust, choice, collaboration, and empowerment.