Unit Support Assistant (USA) – Heart and Vascular Unit

Dartmouth-Hitchcock; Lebanon (NH); On-site; USD 23,000 - 36,000; Full time

Job summary

Dartmouth Health seeks an Allied Health assistant to support an inpatient unit. The role works full-time at 36 hours per week with a day shift, serving as a front line representative and ensuring safety, supplies, and regulatory compliance.

The ideal candidate is proficient in computer skills and customer service, thrives in a fast-paced setting, and has good organization and prioritization. A high school diploma or GED is preferred.

Qualifications

• Must be proficient in computer skills and customer service.
• Ability to function in a fast-paced environment with strong organizational and prioritization skills.
• Preferred proficiency in Microsoft Office.
• High school diploma (or GED) strongly preferred.

Responsibilities

• Acts as front line representative of unit and interacts with families and visitors.
• Answers telephone calls and assists in overall unit functioning.
• Coordinates to ensure safety, regulatory standards, and infection prevention.
• Ensures the unit is well supplied and equipment is available and working.
• Documents patient status and flow using support systems.
• Maintains up-to-date, organized HIS-compliant chart information.
• Manages secure medication storage, handling, and disposal per policy.
• Performs other duties as required or assigned.

Skills

Computer skills

Customer service

Fast-paced

Organization

Prioritization

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Overview

Assists the interdisciplinary team in providing a well-supplied, safe, and clean inpatient unit that meets regulatory standards.

Full-Time, 36 hours/week, day shift.

Responsibilities

1. Acts as front line representative of unit. Interacts with families and visitors in the unit. Answers telephone calls and assists in the overall functioning of the unit. Communicates with other departments as needed.
2. Coordinates with the Unit leader to ensure the unit meets regulatory, safety, and infection prevention standards, monitors and intervenes as necessary to maintain environment of care standards.
3. Ensures the unit is well supplied and equipment is available and working.
4. Utilizes support systems and resources to document patient status and flow.
5. Maintains chart information that is up-to-date, organized, and in compliance with Health Information Services (HIS) requirements.
6. Accesses secure medication locations limited to receiving and floor stock storage areas in order to manage the storage, handling, beyond use dating, and disposal of medications consistent with the Medication Storage and Handling Policy.
7. Performs other duties as required or assigned.

Qualifications

• Must be proficient in computer skills and customer service.
• The ability to function in a fast‑paced work environment with excellent organizational and prioritization skills is required.
• Preferred proficiency in Microsoft Office.
• High school diploma ( or GED) strongly preferred

Required Licensure/Certifications

– None

• Area of Interest: Allied Health
• Pay Range: $17.00/Hr. – $26.35/Hr.
• FTE/Hours per pay period: 0.90 – 36 hrs/per week
• Shift: Day
• Job ID: 41007

Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans. Click here for information on these benefits and more: Benefits | DHMC and Clinics Careers

Dartmouth Health is an Aff…? All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.