Unit Support Assistant (USA) - Cardiovascular Progressive Care Unit (CVPCU)

Dartmouth Health; Lebanon (NH); On-site; USD 23,000 - 36,000; Full time

Job summary

Dartmouth Health is seeking a patient-care support associate for an inpatient unit in Lebanon, NH. You will act as front-line representative, assisting families and visitors, answering calls, and helping the unit run smoothly.

Responsibilities include maintaining regulatory and infection prevention standards, ensuring supplies and equipment are ready, and documenting patient status in HIS systems. Day shift with 0.90–36 hours per week.

Qualifications

• Proficient in computer skills and customer service.
• Ability to function in a fast-paced environment with strong organizational and prioritization skills.
• Preferred proficiency in Microsoft Office.
• High school diploma (or GED) strongly preferred.

Responsibilities

• Serve as front line representative of the unit and assist families, visitors, and callers.
• Coordinate with the Unit leader to uphold regulatory, safety, and infection prevention standards.
• Ensure the unit is well supplied and equipment is functional.
• Utilize support systems and resources to document patient status and flow.
• Maintain up-to-date, organized HIS-compliant chart information.
• Access secure medication locations to manage storage, beyond use dating, and disposal per policy.
• Perform other duties as required or assigned.

Skills

Computer skills

Customer service

Organizational skills

Prioritization

Adaptability

Education

High school diploma (or GED)

Tools

Microsoft Office

Job description

Overview

Assists the interdisciplinary team in providing a well-supplied, safe, and clean inpatient unit that meets regulatory standards.

Responsibilities

• Acts as front line representative of unit. Interacts with families and visitors in the unit. Answers telephone calls and assists in the overall functioning of the unit. Communicates with other departments as needed.

• Coordinates with the Unit leader to ensure the unit meets regulatory, safety, and infection prevention standards, monitors and intervenes as necessary to maintain environment of care standards.

• Ensures the unit is well supplied and equipment is available and working.

• Utilizes support systems and resources to document patient status and flow.

• Maintains chart information that is up-to-date, organized, and in compliance with Health Information Services (HIS) requirements.

• Accesses secure medication locations limited to receiving and floor stock storage areas in order to manage the storage, handling, beyond use dating, and disposal of medications consistent with the Medication Storage and Handling Policy.

• Performs other duties as required or assigned.

Qualifications

• Must be proficient in computer skills and customer service.

• The ability to function in a fast-paced work environment with excellent organizational and prioritization skills is required.

• Preferred proficiency in Microsoft Office.

• High school diploma ( or GED) strongly preferred

Required Licensure/Certifications

- None.

• Area of Interest: Allied Health
• Pay Range: $17.00/Hr. - $26.35/Hr.
• FTE/Hours per pay period: 0.90 - 36 hrs/per week
• Shift: Day
• Job ID: 42838

Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans. Click here for information on these benefits and more: Benefits | DHMC and Clinics Careers

Dartmouth Health is an Equal Opportunity and Affi

Dartmouth Health provides reasonable accommodations to qualified individuals with disabilities and to applicants and employees with sincerely held religious beliefs in accordance with applicable law. Applicants who require an accommodation during the application or interview process may contact [e-mail] for assistance.