Patient Care Assistant- Orthopedics

Dartmouth Health; Lebanon (NH); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid time off & retirement plans

Job summary

Dartmouth Health in Lebanon, NH seeks a non-clinical support teammate under the nurse leader. You will help keep clinical areas stocked, prepare patient care spaces, and ensure a clean, organized environment that supports efficient patient flow.

This role emphasizes teamwork, accuracy, and adherence to safety and infection prevention principles. You may assist with specimen delivery, room setup, medication handling per policy, and daily readiness activities to support clinicians and patients

Qualifications

• Ability to function in a fast-paced work environment with strong organizational and prioritization skills.
• Ability to collaborate with a multi-disciplinary team to provide high quality patient care.

Responsibilities

• Front line representative of the patient care area.
• Order, stock, and restock supplies; monitor for outdates.
• Maintain clean and safe environment; assist with rooms and equipment.
• Perform low-level disinfection; support infection prevention.
• Assist with medication storage and handling per policy.
• Escort patients and assist with wheelchairs; answer calls; prepare forms.

Skills

Fast paced

Organizational skills

Customer service

Education

High school diploma or GED

Job description

Overview

Under the direction of the nurse leader, provides assistance with clerical, non-clinical tasks. These tasks can include, but are not limited to, ensuring that the clinical areas are well-supplied and stocked, and the patient care area is clean and ready for patients. This position requires the ability to work in a fast paced, detailed environment with an emphasis on team work and prioritizing responsibilities. This individual may have direct access to drug products and secure medication areas (not to include controlled substance locations) in order to manage the storage, handling, and disposal of medications consistent with the Medication Storage and Handling Policy

Responsibilities

1. Acts as front line representative of the patient care area.
2. Performs various tasks to ensure the patient care area is well supplied including ordering and obtaining supplies, re-stocking supplies and monitoring for outdates
3. Maintains a clean and safe environment by caring for, and cleaning equipment, maintaining cleanliness of patient/clinic rooms, work areas, and keeping hallways clear of clutter
4. Performs low-level disinfection, and is aware of infection prevention principles
5. Perform quality checks of point of care testing machines
6. Checks emergency stations daily and if appropriate, checks and records medication refrigerator temperatures
7. Escorts patient throughout building as needed; assisting with wheelchairs as needed
8. Answers telephone calls and assists in the overall functioning of the department
9. Prepare patient forms with demographic information
10. Delivers specimens to the laboratory and runs errands to other departments
11. Participates in continuous regulatory readiness activities and employs safety standards such as repeat back, SBAR, and huddle attendance
12. Participates in medication conveyance per Medication Storage and handling policy
13. Performs other duties as required or assigned
14. Additional Key responsibilities for clinic/outpatient settings:
    • Greets patients and assist with the rooming of patients
    • Prepares patient, room and equipment for procedures and exams
    • Assists patients in completing questionnaires
    • Maintains chart information that is up-to-date, organized, and in compliance with Health Information Services (HIS) requirements
15. Additional Key responsibilities for inpatient settings
    • Participates in admission process for patients including room set up after EVS clean to ensure room is ready for the next patient
    • Greets patient upon arrival and completes standard admission tasks
    • Prepares patient, room and equipment for procedures and exams
    • Participates in assisting the patient with readiness for discharge, gathering patient belongings, including items from pharmacy or the safe, assist patient with getting dressed
    • Completes room strip down after discharge
    • Returns medications to pharmacy return bin from medication cart
    • Completes hourly rounding on all assigned patients for patient experience to include safety checks per unit standards utilizing a rounding script/checklist
    • Delivers meal trays and set patients up to eat
    • Sets patients up and assists patients with the completion of personal care and provides clean hospital gown and changes linens
    • Performs patient sitting for patients requiring 1:1 observation after successful completion of required learning activities
    • Assists with lifting, positioning, and dressing of patients
    • Answers call lights and directs patient needs to appropriate resources
    • Stocks equipment from central locations to nurse server as needed

Qualifications

• High school diploma (or GED) strongly preferred.
• The ability to function in a fast paced work environment with excellent organizational, customer service, and prioritization skills required.
• The ability to work collaboratively with a multi-disciplinary team to provide high quality care to patients

Required Licensure/Certifications

– BLS within 30 days

• Area of Interest: Allied Health
• Pay Range: $17.00/Hr. – $26.35/Hr.
• FTE/Hours per pay period: 1.00 – 1.00 – 40 hrs/week
• Shift: Day
• Job ID: 42749

Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans. Click here for information on these benefits and more: Benefits | DHMC and Clinics Careers

Dartmouth Health is an Equal Opportunity and Aff…? All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy-related conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, veteran or military status, or any other status protected by applicable federal, state, or local law.

Dartmouth Health provides reasonable accommodations to qualified individuals with disabilities and to applicants and employees with sincerely held religious beliefs in accordance with applicable law. Applicants who require an accommodation during the application or interview process may contact [e-mail] for assistance.