Shift Supervisor – 4M Ortho Neuro Spine
The Shift Supervisor is responsible for leading, planning, organizing and evaluating the timely, effective and efficient delivery of the department’s operations on a shift‑by‑shift basis. The role is accountable to the Clinical Director and functions as a role model, promoting patient flow initiatives, teamwork, and the consistent application of hospital policies and procedures.
Primary Duties
- Provides leadership and direction to staff in assigned clinical area(s).
- Facilitates patient flow initiatives to ensure efficient management of admissions, discharges and transfers.
- Maintains a standard for appropriate professional behavior and promotes a positive working environment.
- Incorporates operational information, systems and procedures to promote the highest possible standard of patient care and customer service utilizing available resources.
- Reviews all aspects of corporate compliance as it relates to the assigned clinical area(s).
- Assists in maintaining a high level of satisfaction for patient, family and/or visitor experiences.
- Develops strong, collaborative relationships with clinical staff, physicians, peers and other key individuals across the hospital.
- Facilitates processes and strategies outlined by the Patient Experience Team to enhance the patients perception of care.
- Models exemplary leadership behavior aligned with the patient experience vision and values.
- Manages performance of staff, including coaching and progressive discipline.
- Performs other duties as assigned.
Job Requirements
- Education: Bachelor of Science in Nursing (BSN) required or in progress with commitment to obtain within four (4) years from hire or transfer date. Master of Science in Nursing (MSN) preferred.
- Licensure: Current California Registered Nurse (RN) license and current BLS/Healthcare Provider status as per American Heart Association.
- Maintains department required licenses/certifications. Minimum one ANCC Magnet Recognition Program‑eligible certification with a one‑year window to obtain.
Experience and Knowledge
- Minimum of two years of effective clinical experience in an acute care hospital.
- Substantial knowledge of current nursing principles, theories and practices, laws, regulations and hospital guidelines pertaining to professional nursing care.
- Knowledge of principles of CQI and ability to apply PDSA to improve unit work.
- Ability to promote effective collaboration and teamwork among multidisciplinary individuals.
Specific Duties and Interpersonal Skills
- Serves as a resource and role model regarding current nursing theory and trends.
- Communicates effectively both orally and in writing to diverse groups and individuals.
- Works effectively with administration, employees and medical staff.
- Identifies and analyzes complex departmental (and patient care) issues.
- Makes independent decisions and provides counsel and advice to Administration, Director, employees and medical staff.
- Exercises good judgment and tact in providing leadership, guidance and assistance.
Pay
Hourly rate ranges from $79.87 to $99.84.