Unit Service Associate

1200 The General Hospital Corporation; Boston (MA); Presencial; USD 24.000 - 33.000; Tempo parcial

Resumo da vaga

Mass General Brigham in Boston is seeking a dedicated Environmental Services Associate to maintain a clean, safe, and welcoming environment for guests and patients. You will perform routine cleaning, linen handling, waste disposal, and restocking of supplies, ensuring accuracy and adherence to safety protocols.

This onsite daytime role requires strong attention to detail, the ability to prioritize tasks, and good teamwork, with responsibilities that include documenting cleaning activities,

Qualificações

• Education: High School Diploma or Equivalent preferred.
• Experience: Customer Service 1-2 years preferred or Housekeeping 0-1 year preferred.
• Knowledge, Skills, and Abilities: Familiarity with cleaning techniques, equipment, and products.
• Knowledge, Skills, and Abilities: Strong attention to detail to ensure thorough cleaning and maintenance.
• Knowledge, Skills, and Abilities: Ability to prioritize tasks, manage time effectively, and meet deadlines.
• Knowledge, Skills, and Abilities: Customer service skills to ensure guest/patient satisfaction.
• Knowledge, Skills, and Abilities: Ability to follow instructions and work well with others.
• Knowledge, Skills, and Abilities: Trustworthiness and a strong work ethic to maintain confidentiality.

Responsabilidades

• Perform routine cleaning tasks (sweeping, mopping, dusting, vacuuming, disinfecting).
• Handle and maintain linen supplies (changing bed linens, replenishing towels/toiletries).
• Dispose of trash, recyclables, and hazardous materials per procedures.
• Restock supplies and amenities (toiletries, towels, cleaning products).
• Maintain records of cleaning activities (logs, occupancy, maintenance requests).
• Follow safety protocols and use PPE; proper handling/storage of cleaning chemicals.

Conhecimentos

Customer service

Attention to detail

Time management

Teamwork

Follow instructions

Formação

High School Diploma or Equivalent

Descrição da vaga

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

7AM-3:30PM 32 hours: Sun, Mon, Fri, & Sat

Summary Responsible for providing support services and assistance in maintaining cleanliness and orderliness by ensuring a clean and hygienic environment for guests, patients, or occupants. Does this position require Patient Care? No

Essential Functions

Performing routine cleaning tasks such as sweeping, mopping, dusting, vacuuming, and disinfecting surfaces. Handling and maintaining linen supplies, including changing bed linens, replenishing towels and toiletries, and collecting and sorting soiled linens for laundry services. Properly disposing of trash, recyclables, and hazardous materials according to established procedures and regulations. Monitoring and restocking supplies and amenities such as toiletries, towels, cleaning products, and other necessary items. Maintaining accurate records of cleaning activities, including daily cleaning logs, room occupancy status, maintenance requests, and other relevant documentation. Following established safety protocols, including the use of personal protective equipment and the proper handling and storage of cleaning chemicals.

Qualifications

• Education: High School Diploma or Equivalent preferred. Can this role accept experience in lieu of a degree? No
• Experience: Customer Service Experience 1-2 years preferred or Housekeeping Experience 0-1 year preferred
• Knowledge, Skills and Abilities: Familiarity with different cleaning techniques, equipment, and products.
• Knowledge, Skills and Abilities: Strong attention to detail to ensure thorough cleaning and maintenance of the assigned areas.
• Knowledge, Skills and Abilities: Ability to prioritize tasks, manage time effectively, and meet deadlines.
• Knowledge, Skills and Abilities: Customer service skills to ensure guest/patient satisfaction.
• Knowledge, Skills and Abilities: Ability to follow instructions and work well with others.
• Knowledge, Skills and Abilities: Trustworthiness and a strong work ethic to maintain confidentiality and handle sensitive information appropriately.

Licenses and Credentials

Experience

Additional Job Details (if applicable)

• Remote Type: Onsite
• Work Location: 267 Charles Street
• Scheduled Weekly Hours: 32
• Employee Type: Regular
• Work Shift: Day (United States of America)

Pay Range

$17.71 - $24.28/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership 'looks like' by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Mission and Values

Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.