Unit Secretary The Bradley Center

ScionHealth; Columbus (GA); On-site; USD 34,000 - 44,000; Full time

Job summary

The Bradley Center unit is part of St. Francis - Emory Healthcare in Columbus, GA.

This Unit Secretary role supports the nursing team in an acute care hospital setting, handling administrative tasks, patient flow, and documentation to maintain smooth operations on the unit. Responsibilities include greeting patients, routing calls, assisting with admissions and transfers, updating charts, and stocking supplies.

Qualifications

• High School Diploma or Equivalent required or demonstrated ability to perform essential functions.
• Strong communication and organizational skills with attention to detail.
• Experience in hospital or patient-care settings preferred; orientation/competency training required.

Responsibilities

• Greet patients, visitors, and staff in a courteous, professional manner.
• Answer, screen, and route calls; page as needed; assist with admissions, discharges and transfers.
• Maintain and update patient charts and medical records; ensure accurate documentation.

Skills

Critical thinking

Organizational skills

Communication

Team collaboration

Calm under pressure

Infection control

EHR proficiency

Education

High School Diploma or Equivalent

Job description

Description

Become part of The Bradley Center, the psychiatric and behavioral health arm of the St. Francis - Emory Healthcare in Columbus, GA. As a dedicated mental health hospital, The Bradley Center complements St. Francis’s acute care offerings and shares in the system’s recognized commitment to quality, patient safety, and community trust. With the backing of a hospital network that earns multiple honors and accreditations, The Bradley Center is uniquely positioned to deliver specialized, compassionate psychiatric care in support of our region’s holistic well-being

Job Summary

The Unit Secretary performs a combination of administrative, clerical, and supportive patient care duties under the supervision of a Registered Nurse in an acute care hospital setting. This position plays a vital role in maintaining the operational flow of the unit by supporting healthcare providers, facilitating communication among departments, and assisting with non-clinical patient care tasks. The Unit Secretary ensures a clean, safe, and organized environment and maintains accurate records and communication systems.

Essential Functions

• Greets and assists patients, visitors, and staff in a courteous and professional manner
• Answers, screens, and routes telephone calls; pages overhead and calls codes as necessary
• Assists with patient admissions, discharges, and transfers
• Maintains and updates patient charts and medical records
• Orders, stocks, and organizes unit supplies and equipment
• Provides supportive care under the supervision of nursing staff (e.g., hygiene, nutrition, mobility assistance)
• Transports patients and specimens within the hospital
• Assists with patient room setup and turnover, including cleaning and linen changes
• Helps with patient identification and orientation to the unit
• Follows infection control and safety procedures, including proper disposal and equipment sanitation
• Participates in hospital safety practices, including huddles, briefs, debriefs, and use of learning boards

Knowledge/Skills/Abilities/Expectations

• Strong critical thinking, organizational, and communication skills
• Ability to read and write legibly and follow directions accurately
• Effective interpersonal skills and the ability to work collaboratively in a healthcare team
• Must remain calm and function effectively under stressful or emergency situations
• Demonstrates knowledge and skills necessary to care for diverse patient populations
• Physical ability to perform tasks including standing, walking, bending, lifting (up to 50 lbs), and transporting patients
• Familiarity with standard precautions and infection control practices
• Comfortable using computer systems and electronic health records

Qualifications

Education

• High School Diploma or Equivalent including education equivalent to completion of secondary school or demonstrated ability to perform the essential functions of the role. (Preferred)

Licenses/Certifications

• Basic Life Support (BLS) certification required within timeframe specified in facility policy.
• Registration with the State Board of Nursing Aide Registry preferred.

Experience

• Prior experience in a hospital or patient care setting preferred.
• Successful completion of hospital orientation and competency requirements is required.