Unit Secretary - Surgical ICU

Henry Ford Health; Jackson (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

Henry Ford Health in Jackson, MI is seeking a Unit Secretary to support a busy hospital unit. You will manage clerical tasks, greet patients, and coordinate communications to help clinicians deliver quality care.

The ideal candidate has a high school diploma or GED and at least one year of healthcare experience; prior unit secretary experience is a plus. This full-time on-site role offers opportunities for growth within a respected health system.

Qualifications

• High school diploma or GED required.
• At least 1 year of experience in a healthcare setting such as a medical office, hospital, or laboratory.

Responsibilities

• Manage all clerical and reception duties for the assigned unit.
• Maintain a welcoming and organized environment for patients and visitors.
• Support healthcare professionals by documenting and communicating information accurately.
• Uphold the Henry Ford Health Systems Team Member Standards of Excellence in all interactions.

Skills

Customer service

Communication

Multitasking

Education

High school diploma or GED

Tools

Healthcare office software

Job description

Company Description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Job Description

Unit Secretary - Henry Ford Health

Job Title

Unit Secretary

About The Department

Join our dedicated team at the Jackson hospital campus, a cornerstone of healthcare in mid-Michigan. Surrounded by the natural beauty of lakes and parks, our Jackson location offers a warm, community-focused environment. Here, you¿ll be part of a close-knit team committed to delivering high-quality care to our patients while enjoying the charm and affordability of small-town living. At Henry Ford Health, we pride ourselves on being a trusted partner in the health and well‑being of the communities we serve.

Role Overview

As a Unit Secretary, you¿ll play a vital role in ensuring the smooth operation of your assigned unit by managing all clerical and reception duties. You¿ll support healthcare professionals, patients, and their families, contributing to a compassionate and efficient care environment. Your work is essential to maintaining the high standards of care that define Henry Ford Health.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Manage all clerical and reception duties for your assigned unit.
• Ensure a welcoming and organized environment for patients and visitors.
• Support healthcare professionals by maintaining accurate records and communication.
• Uphold the Henry Ford Health Systems Team Member Standards of Excellence in all interactions.

Required Qualifications

What You Will Need

• High school diploma or G.E.D. equivalent.
• One year of experience in a healthcare setting such as a medical office, hospital, or laboratory.

Preferred Qualifications

• Previous experience as a unit secretary.

What We Offer

At Henry Ford Health, you’ll find opportunities for career growth, collaboration with diverse teams, and the chance to contribute to mission-driven work. We foster a culture of continuous learning and innovation, empowering you to make a meaningful impact in healthcare.

Join Our Team

Ready to make a difference?

Qualifications

Education / Experience Required

• High school diploma or G.E.D. equivalent.
• Previous experience as a unit secretary preferred.
• One year in healthcare setting such as medical office, hospital or laboratory.