Unit Secretary - PRN- 7a-7p

Poplar Bluff Regional Medical Center; Poplar Bluff (MO); On-site; USD 33,000 - 42,000; Full time

Job summary

Poplar Bluff Regional Medical Center is seeking a diligent Unit Secretary to support a fast-paced patient care unit. You will enter orders, manage the EMR, answer phones, and coordinate with the patient care team to keep the unit organized and safe.

The role emphasizes accurate data entry, confidentiality under HIPAA, and strong communication. Prior experience in healthcare reception and basic life support (BCLS) are preferred but not required.

Qualifications

• Completion of a Unit Secretary course or Medical Terminology course preferred.
• 0-2 years of receptionist or secretarial training required.

Responsibilities

• Enter orders into the computer system with accuracy to avoid shortages.
• Answer phones, manage patient records, and schedule appointments in the EMR.
• Maintain patient charts and ensure labs, consults, and reports are retrieved and distributed promptly.
• Assist physicians with labs, patient lists, and consult procedures.
• Prioritize tasks for STAT orders and urgent needs.
• Greet and assist patients and coordinate admissions, discharges, transfers.
• Maintain attendance and comply with policies.

Skills

Medical terminology

Data entry

Microsoft Office

HIPAA compliance

Communication skills

Detail oriented

Team collaboration

Education

Unit Secretary course or Medical Terminology course

Tools

EMR systems

Job description

Job Summary

The Unit Secretary contributes to high quality, patient-centered care by performing a variety of clerical tasks. The Unit Secretary functions as receptionist for the unit and assists the patient care team while maintaining a clean, organized, and safe environment.

Essential Functions

• Accurately enters orders into the computer system, ensuring minimal shortages.
• Answers phones, manages patient records, schedules appointments, and ensures accurate documentation in the electronic medical records (EMR) system.
• Maintains patient charts and ensure labs, consults, and reports are retrieved and distributed promptly.
• Follows consult procedures accurately, ensuring physicians are notified and patient names are listed correctly. Assists physicians with labs and patient lists.
• Prioritizes tasks effectively, handling STAT orders and urgent needs immediately (e.g., STAT x-rays, repairs).
• Greets and assists patients, coordinates admissions, discharges, and transfers, and facilitates patient requests.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Completion of a Unit Secretary course or Medical Terminology course preferred
• 0-2 years of receptionist or secretarial training required

Knowledge, Skills and Abilities

• Basic knowledge of medical terminology.
• Adept at learning new technologies to perform data entry, manage calendars, and create reports.
• Proficiency in Microsoft Office Suite and other office-related software.
• Ability to maintain confidentiality and handle sensitive patient information in accordance with HIPAA regulations.
• Strong attention to detail and accuracy.
• Excellent communication skills both written and verbal
• Builds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.) and facility leadership

Licenses and Certifications

• BCLS - Basic Life Support obtained within 30 days of hire required