Unit Secretary: Patient Care & Records Coordinator

Frederick Health; Frederick (MD); On-site; USD 23,000 - 31,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

403B retirement plan with employer 1:1

Paid Time Off (PTO)

Educational assistance

Employee Assistance Program

Job summary

Frederick Health is seeking a Unit Secretary for 3B to support daily operations on a full-time schedule (7a-7:30p). The role involves receptionist duties, patient flow coordination, and medical records management within the unit.

You will collaborate with nurses and departments to ensure accurate information and timely responses. Responsibilities include handling calls, directing staff, preparing records, and assisting with patient care logistics.

Qualifications

• Satisfactory completion of a medical terminology course or one year previous hospital, clerical or receptionist experience.
• CPR required if filling in for a Patient Care Companion role.

Responsibilities

• Greets and directs patients, visitors and hospital personnel.
• Receives requests and refers to appropriate person.
• Answers the telephone professionally and routes calls or takes messages.
• Maintains medical records for patients on the assigned department.
• Assists staff with obtaining supplies and transporting items as needed.
• Processes forms, requisitions, verifications and communications to implement orders.
• Enters patient admission data and generates interdepartmental communications.
• Operates West-Com call system and tracks phones.
• Files and archives diagnostic and laboratory reports.

Skills

Medical terminology knowledge

Receptionist experience

CPR certification

Job description

Frederick Health is seeking a Unit Secretary for 3B to support daily operations on a full-time schedule (7a-7:30p). The role involves receptionist duties, patient flow coordination, and medical records management within the unit.

You will collaborate with nurses and departments to ensure accurate information and timely responses. Responsibilities include handling calls, directing staff, preparing records, and assisting with patient care logistics.