Unit Secretary – Patient Care & Administrative Support

Mercy Health; Lima (OH); On-site; USD 22,000 - 28,000; Full time

Job summary

Mercy Health is seeking a Unit Secretary for the Lima Medical Office Building. Under general supervision, you will provide clerical support to the nursing unit and promote an organized, positive culture on the unit.

The role requires excellent communication and basic computer skills, with a focus on timely problem-solving. Responsibilities include handling calls, scheduling follow-ups, and recording relevant data in the EHR.

Qualifications

• High School Diploma or GED required.
• Prior healthcare clerical experience preferred.
• EPIC EHR experience preferred.

Responsibilities

• Must troubleshoot and resolve caller problems and specific requests promptly.
• Provide exceptional customer-focused service by managing internal and external calls professionally.
• Schedule discharge follow-up appointments and assist in recording traumas and codes in the facility.
• Perform other administrative or clerical duties as assigned.
• Other duties as assigned.

Skills

Typing 25 WPM

Customer service

Interpersonal skills

Problem solving

Education

High School Diploma or GED

Tools

EPIC EHR

Job description

Mercy Health is seeking a Unit Secretary for the Lima Medical Office Building. Under general supervision, you will provide clerical support to the nursing unit and promote an organized, positive culture on the unit.

The role requires excellent communication and basic computer skills, with a focus on timely problem-solving. Responsibilities include handling calls, scheduling follow-ups, and recording relevant data in the EHR.