Unit Secretary - St Rita's Thoracic and Vascular Surgery

Mercy Health; Lima (OH); In loco; USD 22.000 - 28.000; Tempo pieno

Descrizione del lavoro

Mercy Health is seeking a Unit Secretary for the Lima Medical Office Building. Under general supervision, you will provide clerical support to the nursing unit and promote an organized, positive culture on the unit.

The role requires excellent communication and basic computer skills, with a focus on timely problem-solving. Responsibilities include handling calls, scheduling follow-ups, and recording relevant data in the EHR.

Competenze

• High School Diploma or GED required.
• Prior healthcare clerical experience preferred.
• EPIC EHR experience preferred.

Mansioni

• Must troubleshoot and resolve caller problems and specific requests promptly.
• Provide exceptional customer-focused service by managing internal and external calls professionally.
• Schedule discharge follow-up appointments and assist in recording traumas and codes in the facility.
• Perform other administrative or clerical duties as assigned.
• Other duties as assigned.

Conoscenze

Typing 25 WPM

Customer service

Interpersonal skills

Problem solving

Formazione

High School Diploma or GED

Strumenti

EPIC EHR

Descrizione del lavoro

Thank you for considering a career at Mercy Health!

Scheduled Weekly Hours:

40

Work Shift:

Days/Afternoons (United States of America)

Mercy Health

About Us

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Unit Secretary – Lima Medical Office Building 830 W High

Job Summary:

Under general supervision, the Unit Secretary provides clerical support to the nursing unit. As a member of the nursing unit, the Unit Secretary conducts themselves to promote an organized and positive culture on the unit.

Essential Functions:

• Must possess the ability to troubleshoot and resolve caller problems and specific request in a timely manner
• Provides excellent, customer-focused service by prioritizing and navigating all internal and external calls in a prompt respectful manner from both internal customers and the community
• Schedules discharge follow up appointments; assists in recording traumas and codes within the facility
• Performs other administrative or clerical duties and projects as assigned
• Other duties as assigned

Education:

• High School Degree or GED

Experience:

• Prior healthcare clerical work (preferred, not required)

Training:

• EPIC Electronic Health Record (EHR) (preferred, not required)

Skills & Abilities:

• Possesses problem-solving skills, basic computer skills, 25 WPM typing skills with excellent communication and interpersonal skills
• Engage with staff and patients in a professional manner
• Ability to be proactive in a rapidly changing environment

Mercy Health is an equal opportunity employer.

As a Mercy Health associate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

St Rita’s Thoracic and Vascular Surgery - MHP Lima Specialty Care

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a__ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affiantive Action and Equal Opportunity Employer, please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail].