Unit Secretary- Neurology Surgery Unit

Advocate Aurora Health; Winston-Salem (NC); On-site; USD 19,000 - 25,000; Full time

Job summary

Advocate Health is seeking a unit secretary to support patient scheduling, admissions, procedures, transfers, and discharge processes at our Winston-Salem campus. The role requires strong clerical skills, clear communication, and the ability to work under pressure in a busy healthcare environment.

Responsibilities include intake communications, data entry, and maintaining confidentiality while ensuring timely information flow to the care team and patients' families.

Qualifications

• High school diploma or GED required.
• Unit secretary course preferred.
• Clerical experience preferred.

Responsibilities

• Completes clerical duties for patient scheduling, admissions, procedures, transfers, surgeries, discharges and deaths under RN direction.
• Handles and screens incoming calls and transmits messages as necessary.
• Maintains a safe, confidential, and therapeutic environment for patients, visitors, physicians and coworkers.

Skills

Computer basics

Communication skills

Transcription

Workload management

Organization

Education

High School Diploma or GED

Unit secretary course preferred

Job description

EDUCATION/EXPERIENCE: High School Diploma or GED equivalent. Completion of a unit secretary course or equivalent preferred. Clerical experience preferred. LICENSURE, CERTIFICATION, and/or REGISTRATION: N/A ESSENTIAL FUNCTIONS: 1. Completes clerical duties for patient scheduling, admissions, procedures, transfers, surgeries, discharges and deaths under the direction of a Registered Nurse. 2. Handles and screens incoming calls and transmits messages as necessary. 3. Contributes to a safe, secure and therapeutic environment for patients, visitors, physicians and co- workers by following established procedures. 4. Ensures complete, confidential, accurate, and timely communication of patient information. 5. Completes requisitions, data entry, and nursing communication forms. 6. Communicates to the team, co-workers, patients and family members in an effective, positive and professional manner. 7. Takes personal responsibility and initiative for performance, professional growth and development. 8. Conducts work in an organized, quiet, efficient manner and demonstrates ability to cope with stressful situations. 9. Completes assigned unit responsibilities and assists other staff members in completion of their duties when time permits. 10.Provides age/developmental appropriate patient care in accordance with Age/Developmental Specific Care Guidelines for the specific age groups served. SKILLS/QUALIFICATIONS: Basic computer skills Strong oral and written communication skills Performs effectively with frequent workload changes and competing demands Ability to develop transcription skills WORK ENVIRONMENT: Interaction with multiple levels of staff and departments Contact with patients under wide variety of circumstances Possible exposure to infections and contagious diseases Subject to multiple interruptions Long periods on a computer Possible exposure to cleaning agents/chemicals Occasionally subject to irregular hours PHYSICAL REQUIREMENTS: Amount of time spent performing the following activities: 0% 35% 65% to to to 35% 65% 100% N/A Activity X Standing X Walking X Sitting X Bending X Reaching with arms X Finger and hand dexterity X Talking X Hearing X Seeing Lifting, carrying, pushing and or pulling: X 20 lbs. maximum X 50 lbs. maximum X 100 lbs. maximum