Unit Secretary. Peds Hem/Onc ICU. PM. 16 hrs/week

Loma Linda University Health; Loma Linda (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Loma Linda University Health is seeking a Unit Secretary to support a patient-centered unit under RN supervision. You will greet visitors, screen arrivals, and coordinate diagnostic testing as ordered by clinicians.

Responsibilities include maintaining supplies, equipment, and forms, and delivering courteous service in a diverse environment. The role requires a high school diploma or GED; one year of unit secretary experience is preferred, with additional consideration for some college or

Qualifications

• High School Diploma or GED required.
• Minimum one year of unit secretary experience preferred.
• Completion of one year of college or minimum one year of experience in medical field preferred.

Responsibilities

• Greet and screen the public upon arrival to unit/department.
• Assist with facilitating optimal patient flow and coordinate diagnostic testing as ordered.
• Maintain supplies, equipment, and forms.
• Communicate professionally with patients, families, and staff.
• Operate and troubleshoot equipment; perform clerical activities as needed.

Skills

Medical terminology

HIPAA

Patient rights

English

Spanish (preferred)

Computer skills

Clerical duties

Customer service

Education

High school diploma or GED

Some college

Tools

Office software

Job description

Job Summary:

The Unit Secretary works under the direct supervision of a registered nurse. Performs secretarial and receptionist duties that contribute to the smooth operation of assigned unit/department that provides patient-centered care. Greets and screens the public upon arrival to unit/department. Recognizes potentially dangerous situations with visitors, patients and families and takes appropriate action. Assists with facilitating optimal patient flow and coordinates diagnostic testing as ordered by the physician and/or nurse practitioner. Maintains supplies, equipment, and forms. Utilizes interpersonal skills to maximize customer service, safety, and professionalism. Contributes to a work environment of caring and cooperation among a culturally diverse workforce, patient and visitor population. Performs other duties as needed.

Education and Experience:

High School Diploma or General Education Development (GED) required. Minimum one year of unit secretary experience preferred. Completion of one year of college or minimum one year of experience in medical field preferred.

Knowledge and Skills:

Basic knowledge of medical terminology, Health Insurance Portability and Accountability Act (HIPAA) and patient rights required. Able to read; write legibly; speak in English (and Spanish preferred) and relate and communicate positively, effectively, and professionally with others; use computer, printer, and software programs necessary to the position; operate and troubleshoot equipment required for the position; perform unit secretarial and clerical activities as needed for position; be assertive and consistent in following policies; work calmly and respond courteously when under pressure; accept and follow directions; perform basic math functions; manage multiple assignments effectively; organize and prioritize workload; collaborate with nurse in charge to problem solve; recall information with accuracy; pay close attention to detail; function within scope of practice; distinguish colors, hear sufficiently for general conversation in person and on the telephone; identify and distinguish various sounds associated with the work place; see adequately to read computer screens, medical records, and written documents necessary to position.

Licensures and Certifications:

None.