Unit Secretary- Neurology Surgery Unit

Atrium Health Wake Forest Baptist; Winston-Salem (NC); On-site; USD 32,000 - 46,000; Full time

Job summary

Atrium Health Wake Forest Baptist seeks a unit secretary to support patient scheduling, admissions, procedures, transfers, surgeries, discharges and even deaths under RN direction. This role requires solid clerical skills and a commitment to patient confidentiality.

You will handle calls, transcribe and transmit messages, complete data entry and nursing communication forms, and contribute to a safe, therapeutic environment while communicating with patients, families and staff in a professional,

Qualifications

• High School Diploma or GED; unit secretary course preferred.
• Clerical experience preferred.
• Basic computer skills and strong oral and written communication.

Responsibilities

• Completes clerical duties for patient scheduling, admissions, procedures, transfers, surgeries, discharges and deaths under the direction of a Registered Nurse.
• Handles and screens incoming calls and transmits messages as necessary.
• Contributes to a safe, secure and therapeutic environment for patients, visitors, physicians and co-workers by following established procedures.
• Ensures complete, confidential, accurate, and timely communication of patient information.
• Completes requisitions, data entry, and nursing communication forms.
• Communicates to the team, co-workers, patients and family members in an effective, positive and professional manner.
• Takes personal responsibility and initiative for performance, professional growth and development.
• Demonstrates ability to cope with stressful situations in an organized, quiet, efficient manner.
• Provides age/developmental appropriate patient care per guidelines.

Skills

Basic computer skills

Communication skills

Adaptability to workload changes

Transcription skills

Education

High School Diploma or GED

Unit secretary course or equivalent

Job description

EDUCATION/EXPERIENCE: High School Diploma or GED equivalent. Completion of a unit secretary course or equivalent preferred. Clerical experience preferred. LICENSURE, CERTIFICATION, and/or REGISTRATION: N/A

ESSENTIAL FUNCTIONS:

• Completes clerical duties for patient scheduling, admissions, procedures, transfers, surgeries, discharges and deaths under the direction of a Registered Nurse.
• Handles and screens incoming calls and transmits messages as necessary.
• Contributes to a safe, secure and therapeutic environment for patients, visitors, physicians and co- workers by following established procedures.
• Ensures complete, confidential, accurate, and timely communication of patient information.
• Completes requisitions, data entry, and nursing communication forms.
• Communicates to the team, co-workers, patients and family members in an effective, positive and professional manner.
• Takes personal responsibility and initiative for performance, professional growth and development.
• Conducts work in an organized, quiet, efficient manner and demonstrates ability to cope with stressful situations.
• Completes assigned unit responsibilities and assists other staff members in completion of their duties when time permits.
• Provides age/developmental appropriate patient care in accordance with Age/Developmental Specific Care Guidelines for the specific age groups served. SKILLS/QUALIFICATIONS: Basic computer skills Strong oral and written communication skills Performs effectively with frequent workload changes and competing demands Ability to develop transcription skills WORK ENVIRONMENT: Interaction with multiple levels of staff and departments Contact with patients under wide variety of circumstances Possible exposure to infections and contagious diseases Subject to multiple interruptions Long periods on a computer Possible exposure to cleaning agents/chemicals Occasionally subject to irregular hours PHYSICAL REQUIREMENTS: Amount of time spent performing the following activities: 0% 35% 65% to to to 35% 65% 100% N/A Activity X Standing X Walking X Sitting X Bending X Reaching with arms X Finger and hand dexterity X Talking X Hearing X Seeing Lifting, carrying, pushing and or pulling: X 20 lbs. maximum X 50 lbs. maximum X 100 lbs. maximum