Unit Secretary Mother Infant

CJW Medical Center; Richmond (VA); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health benefits

Wellbeing support

Paid time off & disability

Retirement plan (401k)

Education support

Fertility & life planning

Job summary

Johnston-Willis Hospital is seeking a Unit Secretary to support a Mother Infant unit. You will greet patients, manage records, enter orders, and coordinate communications with the care team to keep the unit running smoothly.

We value clear, compassionate communication, accuracy, and a patient‑centered approach. The role requires standing, bending, and light lifting as part of daily duties.

Qualifications

• Previous experience as a Unit Secretary in a hospital setting is preferred.
• Strong customer service and excellent English communication skills
• Familiarity with medical terminology
• Computer literate (ability to utilize computer programs such as Meditech, Word, Excel, etc.)
• Ability to perform work that requires frequent standing, bending, reaching and some lifting

Responsibilities

• Greeting and guiding patients and visitors with warmth and professionalism, offering updates, and ensuring they feel informed and supported
• Maintaining patient records accurately, entering physician orders, and protecting patient information
• Handling all communications between incoming calls and care team members promptly and clearly to keep the unit connected
• Keeping the environment clean, organized, and well-stocked to promote safety and comfort
• Taking initiative to solve challenges, support daily operations, and foster a culture of respect and teamwork

Skills

Customer service

English communication

Medical terminology

Computer literacy

Tools

Meditech

Word

Excel

Job description

Hourly Wage Estimate: $13.00 - $17.55 / hour

Learn More About The Benefits Offered For This Job.

The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized.

Unit Secretary Mother Infant

Job Summary And Qualifications

As a Unit Secretary, you will play a vital role in delivering exceptional care every day. You will create a welcoming, organized space where patients and families feel valued and informed. You will use clear, compassionate communication and attention to detail to keep the unit running smoothly and caring for others like family – one shift at a time.

Your responsibilities will include:

• Greeting and guiding patients and visitors with warmth and professionalism, offering updates, and ensuring they feel informed and supported
• Maintaining patient records accurately, entering physician orders, and protecting patient information
• Handling all communications between incoming calls and care team members promptly and clearly to keep the unit connected
• Keeping the environment clean, organized, and well-stocked to promote safety and comfort
• Taking initiative to solve challenges, support daily operations, and foster a culture of respect and teamwork

What qualifications you will need:

• Previous experience as a Unit Secretary in a hospital setting is preferred.
• Strong customer service and excellent English communication skills
• Familiarity with medical terminology.
• Computer literate (ability to utilize computer programs such as Meditech, Word, Excel, etc.)
• Ability to perform work that requires frequent standing, bending, reaching and some lifting

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

Johnston-Willis Hospital has provided quality healthcare services since 1909, giving patient's access to highly-trained physicians and advanced technology. With more than a century of pioneering healthcare, our 290+ bed hospital is one of the leading acute care facilities for Greater Richmond and the Tri-Cities area. We offer a full range of healthcare services, with specialties in cancer care, and neuroscience at our first-in-Richmond Neuroscience and Gamma Knife Center, and we are the first in the United States for HCA Healthcare, and the first in Central Virginia to offer Focused Ultrasound for essential tremors. With our sister facility, Chippenham Hospital, we've provided and continue to provide a wide range of services to Central Virginia.

“There is so much good to do in the world and so many different ways to do it.”- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.