Administrative Care Technician Emergency

HCA Healthcare; Richmond (VA); On-site; USD 22,000 - 31,000; Full time

Job summary

Johnston-Willis Hospital is seeking an Administrative Care Tech for the Emergency department to provide receptionist support, assist the patient care team, and help maintain a clean, safe, patient-centered environment.

The role includes patient charting, order entry, rounding, and responding to patient needs, with a focus on confidentiality and compassionate care. Night shifts (Fri–Sun) are required.

Qualifications

• Minimum Basic Cardiac Life Support required within 30 days of start date.
• Nonviolent Crisis Intervention required within 90 days of start date.
• Medical Technology course or vocational training preferred.
• 1+ year(s) of patient care experience in an acute care setting preferred.
• Ability to work Friday, Saturday and Sunday nights, 7p–7a.

Responsibilities

• Greet patients and visitors in waiting areas and direct them to departments; keep them informed of wait times.
• Promote a positive, customer-oriented demeanor.
• Perform patient-centered secretarial tasks and organize patient charts; discharge file charts.
• Maintain patient confidentiality at all times.
• Perform rounding and respond to call lights and patient requests.
• Assist in setup, removal, and cleaning of equipment.
• Identify malfunctioning equipment and initiate repairs.
• Monitor unit and patient rooms for supply availability.

Skills

Patient care

Customer service

Education

Medical technology course

Vocational training

Job description

Hourly Wage Estimate: $16.02 - $22.43 / hour

Learn more about the benefits offered ( https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards ) for this job.

The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

Administrative Care Technician Emergency

Job Summary and Qualifications

The Administrative Care Tech contributes to high quality, patient-centered care by performing a variety of clerical tasks. The Administrative Care Tech functions as receptionist for the unit and assists the patient care team while maintaining a clean, organized, and safe environment. As a member of the patient care team, the Administrative Care Tech assists the nursing staff in providing basic patient care.

What you will do in this role:

• Greet patients and visitors in waiting areas, directing them to other departments, and keeping them informed of wait times.

• Promotes a positive, customer-oriented demeanor.

• Perform patient-centered secretarial tasks, such as physician order entry and creating, labeling, and organizing patient charts. Disassemble and file charts after discharge.

• Maintain patient confidentiality at all times.

• Perform rounding and respond to call lights and patient requests.

• Assist in the setup, removal, and cleaning of equipment.

• Identify malfunctioning equipment and initiate repairs.

• Monitor unit and patient rooms to assess availability of supplies.

What qualifications you will need:

• Basic Cardiac Life Support must be obtained within 30 days of employment start date

• Nonviolent Crisis Intervention must be obtained within 90 days of employment start date

• Medical Technology course or other vocational training preferred

• 1+ years of patient care experience in an acute care setting preferred

• Possess the ability to work, Friday, Saturday and Sunday nights, 7p - 7a

Benefits

Johnston-Willis Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services

• Wellbeing support, including free counseling and referral services

• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence

• Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling

• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing

• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

Johnston-Willis Hospital has provided quality healthcare services since 1909, giving patient's access to highly-trained physicians and advanced technology. With more than a century of pioneering healthcare, our 290+ bed hospital is one of the leading acute care facilities for Greater Richmond and the Tri-Cities area. We offer a full range of healthcare services, with specialties in cancer care, and neuroscience at our first-in-Richmond Neuroscience and Gamma Knife Center, and we are the first in the United States for HCA Healthcare, and the first in Central Virginia to offer Focused Ultrasound for essential tremors. With our sister facility, Chippenham Hospital, we've provided and continue to provide a wide range of services to Central Virginia.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.