Unit Secretary- Med/Surg Ortho

University of Maryland Medical System; Bel Air (MD); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Shift Differential

Full-Time Days

Job summary

University of Maryland Medical System seeks a unit clerk to perform clerical duties on the assigned unit and assist the patient care team with patient care activities.

The role emphasizes maintaining a clean, safe environment and a strong customer service focus to ensure smooth unit operations and responsive care delivery.

Qualifications

• Education & Training: High school diploma or equivalent.
• Knowledge of medical terminology preferred.
• One year of experience as a medical and/or customer service secretary preferred.
• 2–3 weeks of orientation and training with a mentor to perform essential functions.

Responsibilities

• Performs clerical duties on the assigned unit and assists the patient care team with patient care activities.
• Maintains a clean and safe environment and provides customer service essential for unit operations.
• Adapts hours of availability to meet hospital needs and supports team decisions.

Skills

Verbal & written communication

Typing

Basic computer skills

Team collaboration

Schedule adaptability

Emergency response

Follow directions

Organizational skills

Education

High school diploma or equivalent

Job description

Job Requirements

JOB SUMMARY: Performs clerical duties on the assigned unit. Assists in the maintenance of a clean and safe environment, assists the patient care team to provide various patient care activities. Maintains customer service focus essential for smooth unit operation.

Work Experience

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

• Education & Training: High school diploma or equivalent.
• Knowledge of medical terminology preferred.
• Work Orientation & Experience: One (1) year of experience as a medical and/or customer service secretary preferred.
• The incumbent may require 2-3 weeks of detailed job orientation and training to perform essential job functions with a mentor and/or educator.
• Skills & Abilities:
  • a) manual finger dexterity with hand-eye coordination,
  • b) basic computer skills and typing,
  • c) convey effective verbal and written communications;
  • d) follow directions;
  • e) organize and manage decisions consistent with current policies, procedures and nursing standards;
  • f) adapt hours of availability to variable and changing needs of the hospital, including all shifts;
  • g) effectively function as a member of a collaborative team;
  • h) respond to emergency situations appropriately.

JOB SUMMARY: Performs clerical duties on the assigned unit. Assists in the maintenance of a clean and safe environment, assists the patient care team to provide various patient care activities. Maintains customer service focus essential for smooth unit operation.

Benefits

Full-Time Days (6:30am-7:00pm)

Pay Range: $17.68 - $24.76/hr. (depends on years of experience)

Other Compensation (if applicable): Shift Differential

Review the 2025-2026 UMMS Benefits Guide