Unit Secretary, Med Surg

capecodhc; Hyannis (MA); On-site; USD 25,000 - 33,000; Full time

Job summary

capecodhc in Hyannis, MA seeks a Medical Secretary/Medical Receptionist to manage forms, requisitions, and communications needed to implement orders. You will maintain accurate patient records in the EMR, assist with transfers, and support the discharge process and PCP follow-ups.

Ideal candidates will have strong English literacy, knowledge of healthcare informatics systems, and completion of medical terminology coursework.

Qualifications

• Proficiency in reading, writing and speaking English.
• Familiarity with healthcare informatics systems.
• Completion of medical terminology course or pass challenge exam.

Responsibilities

• Completes necessary forms, requisitions and communications to implement orders.
• Maintains patient records in the EMR and within hospital policies.
• Assists with patient transfers between units and to external facilities.
• Assists with discharge processes and scheduling PCP follow-up appointments.
• Responds professionally to internal and external inquiries.
• Uses Nurse Locator and patient call systems to ensure timely communication.
• Keeps patient charts organized per policy.
• Represents hospital with confidentiality in community interactions.
• Maintains supplies and adheres to safety policies.
• Delivers service excellence to patients and staff.
• Performs other duties as requested.

Skills

English proficiency

Healthcare informatics

Medical terminology

Communication skills

Organizational skills

Education

Medical terminology course

Tools

Nurse Locator

EMR system

Job description

1.Completes necessary forms, requisitions and communications necessary to implement orders.

2.Sustains proficiency in Computerized Nursing Informatics (information systems).

3.Maintains accurate and complete patient records on assigned nursing units by established department policies and procedures, including but limited to:

• Initiates and assembles charts
• Assists with obtaining and filing patient Health Care Proxy
• Assists with organizing patient transfers within the hospital to other acute care facilities
• Assists with discharge process of patients from the EMR
• Initiates scheduling of PCP follow-up appointments

4.Responds in a professional and courteous manner in all telephone and verbal communications skills with internal and external customers.

5.Properly utilizes Nurse Locator for timely communications with nursing staff; and Patient Call system to initiate timely responsiveness to patient call bells.

6.Maintains patient chart in appropriate functional order as prescribed by hospital policy.

7.Represents hospital in the community and within the hospital by maintaining confidentiality regarding patients.

8.Maintains adequate quantity of forms, materials and supplies on assigned unit.

9.Adheres to safety, blood/body fluid policies and procedures.

10.Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers.

11.Performs other work-related duties and activities as assigned or requested.

• Ability to read, write and communicate in English.
• Demonstrated knowledge of healthcare informatics systems.
• Successful completion of medical terminology course or successfully pass medical terminology challenge exam.
• Medical Secretary/Medical Receptionist experience preferred