Unit Secretary, Full Time

University of Miami; Miami (FL); On-site; USD 32,000 - 40,000; Full time

Job summary

University of Miami Hospital is seeking a Unit Secretary to provide essential administrative support on an assigned unit. The role focuses on maintaining patient records, coordinating admissions, and delivering courteous, professional service to patients, families, nurses, and physicians.

The position requires strong communication, attention to detail, and the ability to work evenings or weekends as needed.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of relevant experience.
• Ability to understand and follow instructions.
• Excellent verbal and written communication skills.

Responsibilities

• Maintain and update patient records and charts.
• Greet patients, visitors, and staff; direct inquiries to the appropriate area.
• Prepare admission charts and patient welcome packets.
• Answer phones, take messages, and transfer calls as needed.
• Ensure logs, supplies, and equipment are available and maintained.

Skills

Communication skills

Attention to detail

Time management

Professionalism

Adaptability

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet .The University of Miami Hospital has an exciting opportunity for a Unit SecretaryThe Unit Secretary (U) provides support to an assigned unit by maintaining and updating patients’ records and performing administrative activities in compliance with all regulations.Creates a calm, business like atmosphere that promotes productivity.Consistently supports the philosophy of service excellence of the organization.Maintains a clean, safe and functional work area in the Nursing Station.Greets all customers when entering the unit, handles their inquiries, and directs them to the appropriate person and/or area.Consistently initiates a positive communication with the patients, family members, nurses and physicians in a courteous manner.Greets Visitors and callers, using a calm and friendly approach when communicating with others.Answers the telephone before the fourth ring. Takes messages, answers routine questions, and transfers call to appropriate areas and individuals.Uses telephone etiquette standards 100%, using hospital designated scripting.Maintains the patient's chart in appropriate order.Initiates and assembles admission chart within 15 minutes of patients' arrival to the unit.Prepares patient Welcome Packets and Folders for each patient.Complete Clean Room Checklist for every room prior to patient arrival.Assures that all pertinent information and forms are sent to the receiving unit when patients are transferred.Records and delivers messages.Maintains appropriate logs.Ensure appropriate resources, equipment and supplies are available.Utilizes universal precautions and environmental safety guidelines.Comply with established measures for infection control, OSHA and AHCA regulations and risk management.Utilizes time constructively and in an organized manner to accomplish assigned responsibilities.Follow facility, departmental and personnel policies and procedures.Comply with the employee Code of Ethics and Standards of Behavior.Attend mandatory educational programs and annual in-services.Preform other duties and responsibilities as assigned by supervisor.This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.CORE QUALIFICATIONSEducation:High school diploma or equivalentExperience:Minimum 1 year of relevant experienceKnowledge, Skills and Attitudes:Ability to understand and follow instructions.Ability to communicate effectively in both oral and written form.Skill in completing assignments accurately and with attention to detail.Ability to work evenings, nights, and weekends as necessary.Proficiency in computer software (i.e. Microsoft Office)The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.Job Status:Full timeEmployee Type:Staff