Unit Secretary- Emergency Services Casual - Requisition #421323

Infor; Marshall (MI); On-site; USD 35,000 - 50,000; Full time

Job summary

A healthcare provider in Michigan is seeking a Unit Secretary for Emergency Services. The role involves managing administrative duties and maintaining communication between patients and medical staff. Candidates should have strong interpersonal skills and a working knowledge of medical terminology. Responsibilities include answering phones, handling patient inquiries, and preparing transfer paperwork. This position requires a friendly demeanor, strict adherence to medical ethics, and the ability to work in a busy environment.

Qualifications

• Must be at least 18 years old.
• One year of related experience or a combination of education and experience.
• Must complete Handle with Care Verbal De-escalation training within 90 days of hire.

Responsibilities

• Handle administrative duties within the department.
• Maintain communication between the patient and clinical staff.
• Answer phones and maintain office supplies.
• Assist providers in reaching on-call specialists.

Skills

Interpersonal skills

Medical terminology knowledge

Secretarial experience

Education

High school diploma or equivalent

Job description

All CDC recommended vaccines are required vaccinations at Oaklawn. Seasonally, and upon determination of Senior leadership, the Influenza Vaccine may be mandatory; in those years, compliance is required. For all vaccines, Religious Exemptions and Medical Contraindications are available.

Unit Secretary- Emergency Services Casual

Job Summary: The Unit Secretary handles the administrative duties within the department and performs clerical duties to maintain an organized healthcare environment and allow medical staff to focus on patient care. He or she also maintains a line of communication between the patient and clinical staff.

Essential Functions:

• Consistently uses an outward mindset and puts forth exemplary effort in accomplishing his/her goals and objectives in a manner that helps others to achieve their goals and objectives.
• Communicates with the clinical staff to ensure all appropriate patient information is gathered.
• Answers phones, makes copies, and maintains office supplies.
• Handles patient inquiries promptly and appropriately.
• Communicates with all departments needs of ED patients.
• Assist providers in reaching on-call specialists and primary care providers.
• Prepares transfer paperwork.
• Communicates transfer needs to receiving facility and EMS agency.

Minimum Qualifications: 18 years of age . One (1) year related experience or a commensurate combination of education and experience. Completion of Handle with Care Verbal De-escalation training completed within 90 days of hire and annual re-certification.

Knowledge, Skills & Abilities: Must possess interpersonal skills sufficient to deal effectively and courteously with a diverse group of patients, doctors, internal callers, and other healthcare personnel, while maintaining strict medical ethics. Must possess the ability to understand oral and written directions. Medical terminology and secretarial experience are preferable. Working knowledge of English grammar.

Working Conditions: Must work in a busy office and public environment while maintaining a friendly demeanor during all interactions with diverse populations of physicians, nurses, patient family members, etc. Potential exposure to blood/body fluids and contagious disease.

Physical Requirements: Constantly see/visual acuity, handle/grasp/feel, bend/twist, stoop/kneel/crouch, talk/hear, lift/carry 1 to 25 lbs. Frequently stand, sit, walk, reach, push/pull.

Marshall, 200 N. Madison, Marshall, MI 49068