Unit Secretary, Emergency Department, 32hrs, 3p-11:30p

UMass Memorial Health Care; Leominster (MA); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a leading healthcare provider as a Unit Secretary in the Emergency Department. This role involves clerical support for patient care units, including reception duties, medical record management, and scheduling. Ideal candidates will have a high school diploma, effective communication skills, and the ability to multitask. This position offers a non-exempt status with scheduled hours from 3:00 PM to 11:30 PM, every other holiday and weekend, along with a potential signing bonus.

Benefits

Potential signing bonus

Qualifications

• 3-12 months of relevant experience.
• Knowledge of office procedures and equipment.

Responsibilities

• Serve as unit receptionist, direct patients and visitors.
• Manage medical records, prepare charts, and ensure documentation accuracy.
• Schedule patient appointments and coordinate transportation.

Skills

Communication

Multitasking

Education

High school diploma or equivalent

Job description

Unit Secretary, Emergency Department, 32hrs, 3p-11:30p

Join to apply for the Unit Secretary, Emergency Department, 32hrs, 3p-11:30p role at UMass Memorial Health.

Position Overview

This position involves performing clerical activities to support patient care units, including reception duties, medical record management, scheduling, and communication with staff and patients.

Responsibilities

1. Serve as unit receptionist, direct patients and visitors, answer calls, take messages, and refer issues appropriately.
2. Use pneumatic tube system, communicate via intercom, and coordinate specimen transport.
3. Transcribe physician orders, enter data into systems, and utilize downtime procedures as needed.
4. Manage medical records, prepare charts, and ensure documentation accuracy.
5. Schedule patient appointments, coordinate transportation, and prepare necessary documentation.
6. Maintain census data, manage admissions, transfers, and discharges.
7. Maintain supplies, equipment, and work area organization.
8. Participate in quality improvement activities and adhere to safety regulations.

Qualifications

• High school diploma or equivalent plus specialized training.
• Knowledge of office procedures and equipment.
• 3-12 months of relevant experience.
• Effective communication and multitasking skills.

Additional Details

Non-exempt status, scheduled hours from 3:00p to 11:30p, every other holiday and weekend, with potential signing bonus. UMass Memorial Health promotes diversity and equal opportunity employment.