Unit Secretary-Emergency Department

LifeBridge Health; Westminster (MD); On-site; USD 36,000 - 50,000; Full time

Benefits offered by this job

Health insurance

403(b) retirement plan with employer-m

Tuition reimbursement

Generous paid time off

Free on-site parking

Job summary

Carroll Hospital in Westminster, Maryland, is seeking a dedicated Unit Secretary to join our Emergency Department team. This role serves as a central communication link among nursing staff, physicians, and other healthcare professionals to ensure smooth information flow and administrative operations.

Key duties include answering phones, relaying patient information, transcribing orders, maintaining charts and forms, and assisting with STAT requests.

Qualifications

• High school diploma or equivalent required.
• Medical office experience preferred (hospital/ED setting).
• Strong communication and organizational skills.
• Ability to multitask and stay calm in a fast-paced environment.

Responsibilities

• Serve as the central communication point between nursing staff and hospital personnel.
• Promptly respond to phones, call systems, and other communication devices.
• Relay patient information and unit updates to the appropriate individuals.
• Notify nursing staff of STAT requests and new physician orders.
• Maintain forms, supplies, bulletin boards, and reference materials.
• Complete forms and requisitions to support physician orders.
• Identify and use specialty order sheets as needed.
• Organize and maintain patient charts according to hospital protocol.
• Prepare charts for patient transfers and transcribe physician orders.

Skills

Communication skills

Organizational skills

Education

High school diploma or equivalent

Job description

Carroll Hospital is seeking a dedicated and detail-oriented Unit Secretary to join our Emergency Department team. As a key communication link among nursing staff, physicians, and other healthcare professionals, the Unit Secretary plays a critical role in ensuring the smooth flow of information and administrative operations within the unit.

Key Responsibilities:

Serve as the central communication point between nursing staff and appropriate hospital personnel.

Promptly respond to phones, call systems, and other communication devices.

Accurately relay patient information and unit updates to the appropriate individuals.

Notify nursing staff of STAT requests, new physician orders, and the arrival of STAT reports.

Maintaininventoryof forms, supplies, bulletin boards, census boards, and reference materials.

Accurately complete all forms, requisitions, and communication tasks to support timely implementation of physician orders.

Identify and use specialty order sheets as needed (e.g., PCA, PCEA, restraints).

Organize and maintain patient charts according to hospital protocol.

Prepare charts for patient transfers by copying relevant documentation.

Transcribe physician orders in a timely and accurate manner.

Qualifications:

High school diploma or equivalent required.

Medical office experience preferred (especially in a hospital or emergency department setting).

Strong communication and organizational skills.

Ability to multitask and remain calm in a fast-paced environment

Medical, dental, and vision coverage starting the first of the month after hire, plus wellness programs and mental health support

403(b) retirement plan with employer match, pension, and life and disability insurance

Tuition reimbursement toward advanced degrees and specialty certifications

Generous paid time off, fitness discounts, and free on-site parking

About Carroll Hospital

Carroll Hospital in Westminster, Maryland, is a full-service community hospital proudly serving the residents of Carroll County and the surrounding region. As part of LifeBridge Health - one of the region's most comprehensive healthcare systems - Carroll delivers personalized, high-quality care in a welcoming community setting, with a mission to improve the health of the communities we serve, and to take care of the people who take care of patients.

About LifeBridge Health

LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to "improve the health of people in the communities we serve." Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.

With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in Maryland.

Our organization thrives on a culture of CARE BRAVELY-where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.

LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.