Unit Secretary, ED - 36 hours, Evening - Every other weekend, every other holiday

Salem Hospital; Salem (MA); Presencial; USD 24.000 - 35.000; Jornada completa

Descripción de la vacante

Mass General Brigham is seeking a patient-care clerical professional to provide administrative support for a nursing unit within our system. You will answer phones, greet visitors and patients, maintain patient records, perform data entry, and assist with environmental control and supply tasks in a busy clinical setting.

Required is a High School Diploma or equivalent, 0–1 year clerical or customer service experience, strong Microsoft Office skills, and excellent patient-oriented service.

Formación

• Education: High School Diploma or Equivalent required
• Experience: 0-1 year clerical support or customer service preferred

Responsabilidades

• Provide administrative support to a group of nonexecutive employees in a patient care department, typically a nursing unit.
• Manage and distribute information within an office and clinical reception, answer phones, greet visitors and patients and maintain patient records.

Conocimientos

Microsoft Office

Follow-up skills

Prioritization

Customer service

Software learning

Interpersonal adaptability

Educación

High School Diploma or equivalent

Descripción del empleo

Site: North Shore Medical Center, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Performs clerical support functions for the patient care unit. Performs environmental control, revenue reconciliation, inventory management, data entry processing, and troubleshooting issues. Assists in the delivery of direct nursing care as appropriate to meet the needs of the clinical area, unit and/or department, and according to established policies and procedures.

Does this position require Patient Care? No

Essential Functions

• Responsible for providing administrative support to a group of nonexecutive employees in a patient care department, typically a nursing unit.
• Manages and distributes information within an office and clinical reception, answers phones, greets visitors and patients and maintains patient records.

Qualifications

Education: High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree? No

Licenses and Credentials: (None specified)

Experience: experience in a clerical support or customer service role 0-1 year preferred

Knowledge, Skills and Abilities:

• Computer skills Microsoft Office.
• Strong follow up and resolution.
• Ability to prioritize and manage multiple tasks.
• Strong patient/customer service skills.
• Ability to learn new software systems and technology skills.
• Adjusting actions in relation to others' actions

Remote Type

Onsite

Work Location

3 Dove Ave

Scheduled Weekly Hours

36

Employee Type

Regular

Work Shift

Evening (United States of America)

Pay Range

$17.71 - $25.28/Hourly

Grade

3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

EEO Statement

3200 North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.