Unit Secretary Dover Free Standing ER

Portsmouth Regional Hospital - New Hampshire; Dover (NH); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Comprehensive medical benefits

Paid time off and family leave

401(k) with company match

Tuition and certification support

Additional benefits for well-being

Job summary

A leading medical facility in Dover, NH is seeking a full-time Unit Secretary for the Free Standing ER. This role is crucial in providing a welcoming environment for patients and families. Responsibilities include greeting patients, maintaining records, and managing communications between care teams. The position requires a high school diploma and six months of medical-related experience. Comprehensive benefits, including health insurance and retirement plans, are provided.

Qualifications

• High school graduate or GED required.
• Minimum of six months of medical-related admitting/clerical experience required.

Responsibilities

• Greeting and guiding patients and visitors warmly and professionally.
• Maintaining and entering patient records accurately.
• Handling communications between calls and the care team.
• Keeping the environment clean, organized, and well-stocked.
• Taking initiative to solve challenges and support daily operations.

Skills

Patient communication skills

Organizational skills

Teamwork

Education

High school diploma or GED

Job description

As a Unit Secretary in the Dover Free Standing ER at Portsmouth Regional Hospital, you play a vital role in delivering exceptional care. Your work helps create a welcoming, organized space where patients and families feel valued and well‑informed.

Schedule: Full‑time, Days, 36 hours per week, 7 a.m. – 7 p.m. with weekend and holiday rotation.

Responsibilities

• Greeting and guiding patients and visitors with warmth and professionalism, offering updates, and ensuring they feel informed and supported.
• Maintaining patient records accurately, entering physician orders, and protecting patient information.
• Handling all communications between incoming calls and care team members promptly and clearly to keep the unit connected.
• Keeping the environment clean, organized, and well‑stocked to promote safety and comfort.
• Taking initiative to solve challenges, support daily operations, and foster a culture of respect and teamwork.

Qualifications

• High school graduate or GED required.
• Minimum of six months of medical‑related admitting/clerical experience required.

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services.
• Well‑being support, including free counseling and referral services.
• Paid time off, paid family leave, disability coverage, and leaves of absence.
• Retirement resources: 401(k) plan with 100% match on 3% to 9% of pay, employee stock purchase plan, flexible spending accounts, banking partnerships, retirement readiness tools, rollover support, and financial well‑being counseling.
• Tuition, loan, certification support, dependent scholarships, partnership with Galen College of Nursing.
• Additional benefits for fertility, family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

Note: Eligibility for benefits may vary by location.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.