Unit Secretary

Memorial Physician Practices; McMinnville (OR); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Comprehensive Benefits

Paid time off & holidays

Tuition assistance & career growth

Job summary

Willamette Valley Medical Center in McMinnville, OR is seeking a Unit Secretary for the Emergency Department. The FT days shift (5x8s) supports scheduling, medical records, discharge planning, and secretarial functions within a fast-paced ED setting.

The role requires strong customer service, clerical skills, and familiarity with EMR/documentation. Prior hospital experience and knowledge of medical terminology are desirable, with opportunities for professional development.

Qualifications

• High school diploma required; two years of college-level education preferred.
• Prior hospital experience preferred.
• Computer experience required; EMR/electronic documentation familiarity desirable.
• Ability to speak and write concisely, knowledge of medical terminology desirable.
• Works effectively with all levels of medical personnel, patients, and families; strong customer service; reliability and attention to detail

Responsibilities

• Provides administrative support for scheduling, admitting, medical records, discharge planning, and secretarial functions for the department.
• Manages incoming calls within the department and routes to appropriate personnel.
• Coordinates patient transfers and communication with receiving facilities.
• Arranges transportation for patients upon discharge.
• Performs clerical duties including document preparation and chart processing for medical records.
• Coordinates consultations with external providers and facilitates communication with ED physicians.
• Adapts to a fast-paced healthcare environment.
• Participates in performance improvement and ongoing education.
• Maintains consistent attendance and punctuality.
• Performs additional duties to support department operations.

Skills

Customer service

Clerical

EMR

Medical terminology

Education

High school diploma

Two years of college-level education preferred

Tools

EMR software

Job description

Job Title: Unit Secretary - Emergency Room

Job Type: FT Days- 5x8s

Your experience matters:

At Willamette Valley Medical Center, we are committed to empowering and supporting a diverse and determined workforce that can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those in our facilities who interface with and provide care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.

How you'll contribute:

A Unit Secretary who excels in this role:

Provides administrative support for scheduling, admitting, medical records, discharge planning, and secretarial functions for the department. Performs limited patient-related activities for the following populations: Adolescent, Adult, and Geriatric; occasionally Neonate/Infant and Pediatric. Functions in a multi-skilled environment requiring customer service and clerical skills with some patient-related activities. Reports to the Director or Manager of Department.

How you'll contribute:

1. Demonstrates thorough knowledge of hospital and departmental policies and procedures, ensuring compliance in daily operations.
2. Manages incoming calls within the department, efficiently routing calls to appropriate personnel and assisting with problem-solving and de-escalation as needed.
3. Coordinates patient transfers, including communication and arrangement with receiving facilities.
4. Arranges transportation for patients upon discharge, ensuring timely and appropriate services.
5. Performs clerical duties including document preparation, organization, and processing of physical charts for medical records.
6. Coordinates consultations with external providers and facilitates communication between consulting providers and Emergency Department physicians.
7. Adapts effectively to a fast-paced, dynamic healthcare environment.
8. Participates in performance improvement initiatives and ongoing education to support professional development and departmental goals.
9. Maintains consistent, reliable attendance and punctuality.
10. Performs additional duties as assigned to support departmental operations.

What we're looking for:

• High school diploma required; two years of college-level education preferred.
• Prior hospital experience preferred.
• Computer experience required; EMR/electronic documentation familiarity desirable.
• Ability to speak and write concisely, knowledge of medical terminology desirable.
• Works effectively with all levels of medical personnel, patients, and families; strong customer service; reliability and attention to detail

Schedule:

5x8s Days (Sunday-Thurday 7am-3:30pm)

Why join us:

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave, and a minimum of 10 days of paid time off per year (for full-time employees) as well as 8 paid holidays per year.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

About Us

Willamette Valley Medical Center is a 60-bed hospital located in McMinnville, OR, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters

EEOC Statement

"Willamette Valley Medical Centeris an Equal Opportunity Employer.Willamette Valley Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.