Unit Secretary

HCA Healthcare, Inc.; Miami (FL); On-site; USD 25,000 - 39,000; Full time

Job summary

HCA Florida Mercy Hospital in Miami is seeking a Unit Secretary to support patient flow and ensure a welcoming, organized front-line area. You will greet patients and visitors, manage physician orders and patient records, and relay communications between the care team to keep the unit running smoothly.

Ideal candidates will have a High School Diploma or GED, basic healthcare experience, and be prepared to obtain Basic Life Support within 30 days of starting.

Qualifications

• High School Diploma or GED required.
• Preferred experience in healthcare unit or as a secretary.
• Basic Life Support must be obtained within 30 days of employment start date.

Responsibilities

• Greet and guide patients and visitors with warmth and professionalism, offering updates and support.
• Maintain patient records accurately, enter physician orders, and protect patient information.
• Handle communications between incoming calls and care team members promptly and clearly.
• Keep the environment clean, organized, and well-stocked to promote safety and comfort.
• Take initiative to solve challenges and support daily operations with teamwork.

Skills

Patient communication

Record management

Team coordination

Attention to detail

Education

High School Diploma/GED

Job description

Do you want to join an organization that invests in you as a(an) Unit Secretary? At HCA Florida Mercy Hospital, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years.

Job Summary and Qualifications

As a Unit Secretary, you will play a vital role in delivering exceptional care every day. You will create a welcoming, organized space where patients and families feel valued and informed. You will use clear, compassionate communication and attention to detail to keep the unit running smoothly and caring for others like family – one shift at a time.

Your responsibilities will include:

• Greeting and guiding patients and visitors with warmth and professionalism, offering updates, and ensuring they feel informed and supported
• Maintaining patient records accurately, entering physician orders, and protecting patient information
• Handling all communications between incoming calls and care team members promptly and clearly to keep the unit connected
• Keeping the environment clean, organized, and well-stocked to promote safety and comfort
• Taking initiative to solve challenges, support daily operations, and foster a culture of respect and teamwork

What qualifications you will need:

• High School Graduate/GED
• Preferred experience in some capacity, i.e. unit, secretary.
• Basic Cardiac Life Support must be obtained within 30 days of employment start date

Benefits

HCA Florida Mercy Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefitsfor medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support,including free counseling and referral services
• Time away from workprograms for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education supportthrough tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefitsfor fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Florida Mercy Hospital is a 488-bed facility. We are accredited by the Joint Commission and offer a wide range of medical specialties. These specialties include emergency care, heart, and vascular care. We are designated by the Joint Commission as a Primary Stroke Center. Other specialties include maternity and neonatal care. We are a Level II NICU hospital. HCA Florida Mercy Hospital is CARF accredited for inpatient rehabilitation. Our facility offers a Comprehensive Community Cancer Program. This program is accredited by the American College of Surgeons Commission on Cancer. We are affiliated with HCA Florida Healthcare Division. HCA Florida Mercy Hospital is sponsored by the Sisters of St. Joseph of St. Augustine, Florida. We serve as Miami-Dade County’s only Catholic hospital. We follow the Catholic tradition of caring for God’s people and providing spiritual support. We are dedicated to our mission of caring for the physical and spiritual needs of all the people we serve.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.