Unit Secretary

SSM Health; Madison (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare provider is seeking a Unit Secretary to deliver exceptional clerical support in a critical care environment. This role involves managing communications, maintaining patient files, and ensuring smooth operations within the care unit. The ideal candidate will be detail-oriented and possess strong customer service skills, contributing to a compassionate care experience.

Qualifications

• Strong knowledge of medical terminology.
• Experience with medical files and terminology.

Responsibilities

• Provide clerical services to patient care units.
• Maintain communication with Charge Nurse/House Supervisor.
• Handle paperwork and order supplies as needed.

Skills

Attention to detail

Customer service orientation

Problem solving

Education

High school diploma or equivalent

Job description

Overview

Critical Illness Recovery Hospital

Unit Secretary

*Pay up to $27 per hour based on experience*

At Select Specialty/Regency Hospitals, a division of Select Medical, we care for chronically and critically ill or post-ICU patients who require extended hospital care. Select Medical employs over 48,000 people across the country and provides quality care to approximately 70,000 patients each day across our four divisions.

Our mission is to provide an exceptional patient care experience that promotes healing and recovery in a compassionate environment. Each employee plays a vital role in doing that by living our cultural behaviors - celebrating success, owning the future, being patient-centered, creating change, thinking first, and building trust.

Do you love the challenge of working in a dynamic environment? Are you passionate about delivering an excellent experience to your team? If you answered 'yes', consider an opportunity with us!

Responsibilities

You will deliver superior quality in all that you do and treat others as they wish to be treated. You are results-oriented, a team player, resourceful in overcoming obstacles, and an inventive problem solver.

You will use independent judgment to provide clerical services to the patient care units, including correct transcription of orders, filing reports, and arranging transportation and follow-up/outside tests.

1. Answering the telephone, taking and delivering messages by phone or verbally.
2. Maintaining close communication with the Charge Nurse/House Supervisor.
3. Handling all necessary paperwork in a timely manner.
4. Ordering supplies as needed from Materials Management.
5. Verifying physician privileges prior to transcribing orders.
6. Appropriately transcribing and flagging orders from charts.
7. Arranging for transport of patients for tests not offered in the hospital.

Qualifications

You are attentive to detail and organized, focused on being a customer-service-oriented team member. You should have a strong knowledge of medical terminology, as you will be required to read and update patient charts.

Minimum requirements:

• High school diploma or equivalent preferred.
• Experience with medical files and terminology.