Unit Secretary

Golden State Orthopedics and Spine; Los Gatos (CA); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Employee PPO Medical insurance

401k

Paid Vacation

Floating Holidays

Sick Time

Employee Discount Programs

Job summary

Golden State Orthopedics and Spine is seeking a Full Time Unit Secretary to support administrative and operational functions in our Los Gatos clinic. You will triage calls, handle authorizations, EMR data entry, patient forms, insurance tasks, and assist as a back-up receptionist/clinical assistant.

The role requires strong communication, multitasking, and confidentiality, with responsibilities spanning scheduling, patient education, and coordination with physicians and staff to keep the clinic

Qualifications

• High school diploma or GED required.
• Good communication skills and ability to multitask.
• Ability to maintain confidentiality and follow safety protocols.

Responsibilities

• Triage phone calls for the clinic team.
• Handle authorizations and insurance-related tasks.
• Enter patient information into the EMR and manage forms.
• Provide patient with information and address clinical questions.
• Assist with scheduling, billing, and as back-up receptionist/clinical assistant.

Skills

Good communication

Multitasking

Education

High school diploma or GED

Job description

About the Role

• We are looking for a Full Time Unit Secretary to join our team.The Unit Secretary is responsible for supporting the administrative and operational functions of the clinic. This includes duties such as triage phone calls, authorizations, patient forms, insurance administration, clinical duties, and serving as a back-up receptionist/clinical assistant.

What You'll Do

• Assisting clinic staff with administrative duties and tasking
• Answering and triaging phone calls for clinic team
• Providing patients with appropriate answers to clinical questions and concerns
• Assisting patients with EDD and other required forms
• Creating RFA's for Worker's Compensation patients and follow-up on authorizations and approval
• Instructing patient regarding applicable surgical and diagnostic procedures
• Registering patient information into EMR including demographic information, work status, and disability
• Verifying insurance information and assisting in authorizing visits, referrals, procedures, diagnostics, etc.
• Collecting payments for HA/PRP procedures and explain practice financial policy, and post payments into computer system
• Prepping and organizing daily charts ensuring that all necessary paperwork, referrals, and authorizations are present
• Assisting physician with clinic supplies and procedures
• Cleaning and stocking exam rooms as needed
• Assisting with transportation requests for non-ambulatory patients

What We're Looking For

Education:

• High school diploma or GED certificate

Experience:

• 1 year in a medical office (preferred)

Qualifications:

• Good communication skills. Ability to multitask.
• Appropriate use of universal precautions, safe workplace, and confidentiality methods.
• Effectively sharing information with parents and families.
• Physical ability to do varied activities including prolonged sitting, walking, stooping, lifting, bending, and reaching.
• Clarity of vision at approximately, or correctable to, 20 inches or less (i.e., working with small objects or reading small print)
• Must be able to lift up to 30 pounds regularly/occasionally.

What We Offer

• Collaborative and friendly work environment
• Full coverage for Employee PPO Medical insurance
• 401k and Profit-Sharing Program
• Paid Vacation, Floating Holidays, Regular Holidays, Sick Time
• Employee Discount Programs
• Internal Mobility