Unit Secretary

Golden State Orthopedics & Spine; Los Gatos (CA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Employee PPO Medical Insurance

401k and Profit-Sharing Program

Paid Vacation & Holidays

Sick Time

Job summary

Golden State Orthopedics & Spine is seeking a dedicated Full Time Unit Secretary to support administrative and clinical operations in our busy orthopedic clinic. You will triage calls, manage forms and insurance tasks, and assist staff with daily duties.

The ideal candidate has a high school diploma or GED, about a year of medical office experience, and strong communication and multitasking abilities while maintaining confidentiality in a fast-paced setting.

Qualifications

• High school diploma or GED required.
• 1 year medical office experience preferred.
• Strong communication and multitasking skills.
• Ability to handle confidential information.

Responsibilities

• Answer and triage clinic phone calls.
• Assist with patient forms, authorizations, and insurance processes.
• Register patient information into EMR.
• Collect payments and explain financial policy.
• Prepare daily charts and organize paperwork.
• Supply clinics and assist in procedures.
• Coordinate transportation for non-ambulatory patients.

Skills

Good communication

Multitasking

Confidentiality

Education

High school diploma or GED

Tools

EMR software

Job description

We're proud to be a leader in the orthopedic healthcare industry and one of the largest orthopedic practices in the Western United States. When you join our team, you become part of a dedicated group of professionals who have the resources, training, and expertise to deliver the most advanced orthopedic care to our patients.

About the Role

• We are looking for a Full Time Unit Secretary to join our team.The Unit Secretary is responsible for supporting the administrative and operational functions of the clinic. This includes duties such as triage phone calls, authorizations, patient forms, insurance administration, clinical duties, and serving as a back-up receptionist/clinical assistant.

What You'll Do

• Assisting clinic staff with administrative duties and tasking
• Answering and triaging phone calls for clinic team
• Providing patients with appropriate answers to clinical questions and concerns
• Assisting patients with EDD and other required forms
• Creating RFA's for Worker's Compensation patients and follow-up on authorizations and approval
• Instructing patient regarding applicable surgical and diagnostic procedures
• Registering patient information into EMR including demographic information, work status, and disability
• Verifying insurance information and assisting in authorizing visits, referrals, procedures, diagnostics, etc.
• Collecting payments for HA/PRP procedures and explain practice financial policy, and post payments into computer system
• Prepping and organizing daily charts ensuring that all necessary paperwork, referrals, and authorizations are present
• Assisting physician with clinic supplies and procedures
• Cleaning and stocking exam rooms as needed
• Assisting with transportation requests for non-ambulatory patients

What We're Looking For

Education:

• High school diploma or GED certificate

Experience:

• 1 year in a medical office (preferred)

Qualifications:

• Good communication skills. Ability to multitask.
• Appropriate use of universal precautions, safe workplace, and confidentiality methods.
• Effectively sharing information with parents and families.
• Physical ability to do varied activities including prolonged sitting, walking, stooping, lifting, bending, and reaching.
• Clarity of vision at approximately, or correctable to, 20 inches or less (i.e., working with small objects or reading small print)
• Must be able to lift up to 30 pounds regularly/occasionally.

What We Offer

• Collaborative and friendly work environment
• Full coverage for Employee PPO Medical insurance
• 401k and Profit-Sharing Program
• Paid Vacation, Floating Holidays, Regular Holidays, Sick Time