Unit Secretary

St. Johns Riverside Hospital; City of Yonkers (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

St. John's Riverside Hospital in Yonkers, NY, seeks a dedicated Unit Secretary to support Behavioral Health Services. The role includes coordinating nurse station activities, managing patient records, and ensuring a safe, organized environment.

You will greet patients, answer calls, perform routine clerical tasks, and help with downtime procedures while maintaining patient confidentiality and effective communication with the care team.

Qualifications

• Experience or training in medical terminology and clerical receptionist duties.
• Strong communication and customer service skills.
• Familiarity with hospital information systems preferred.

Responsibilities

• Perform unit secretary duties at the nurse’s station.
• Maintain patient records in electronic and hard copy.
• Answer phones and relay messages promptly.
• Assist with downtime procedures.
• Maintain a safe, organized environment and support staff.

Skills

Medical Terminology

Clerical skills

Customer service

Education

High School Diploma or equivalent

Tools

Meditech

Data entry

Job description

Overview

St. John's Riverside Hospital is a leader in providing the highest quality, compassionate health care utilizing the latest, state-of-the-art medical technology. Serving the Westchester community from Yonkers to the river town communities of Hastings-on-Hudson, Ardsley, Dobbs Ferry and Irvington, St. John's Riverside has been and continues to be a unique and comprehensive network of medical professionals dedicated to a tradition of service that spans generations.

St. John’s has been an integral part of the community since the 1890's and its’ commitment to provide the community with the most advanced medical services available continues to be the hospitals’ vision, mission and value. St. John's Riverside Hospital built itself around an early foundation of nursing and community service. In 1894, the Cochran School of Nursing, the oldest hospital-based school of nursing in the metropolitan area, was founded, thus making the St. John's Nursing Staff more than just the backbone of the hospital, but the heart and soul. St. John’s dedicated nurses give superior attention to those who need it most with a strong emphasis on patient and family-focused nursing care.

St. John’s Riverside Hospital staff is committed to making life better for all patients. The hospital continues to elevate the services provided with the goal of increasing the quality of life for all who entrust St. John's Riverside Hospital to their care.

St. John’s Riverside Hospital is an equal opportunity employer. We maintain a policy of non-discrimination in providing equal employment to all qualified employees and candidates regardless of race, creed, color, national origin, sex, age, disability, marital status, or other legally protected classification in accordance with applicable federal, state, and local law.

Personalized care together with advanced technology is what it means to be Community Strong

Responsibilities

The Unit Secretary performs duties appropriate to the area of clinical practice. Directs and coordinates the activities at the nurse’s station. Maintain a safe and therapeutic milieu by fostering an awareness of the Behavioral Health Services population. Communicates respect by honoring personal space and using a non threatening/non challenging/ non judgmental approach.The Unit Secretary performs duties appropriate to the area of clinical practice. Directs and coordinates the activities at the nurse’s station. Maintain a safe and therapeutic milieu by fostering an awareness of the Behavioral Health Services population. Communicates respect by honoring personal space and using a non threatening/non challenging/ non judgmental approach.Performs routine clerical tasks including order entry/data retrieval, as appropriate to the clinical area ( EKG, Lab Order)Manages patient’s record/charts both electronically and hard copy. Ensures that the appropriate/required signatures are in-place. Prepare, assist and follows through with “Downtime” procedures.

Greets and assists patients, visitors, physicians, and other hospital staff. Answers telephones and verbally communicates effectively, responding promptly to general information, requesting and conveying messages. Participates in maintaining complete, accurate medical records, and current patient/unit data within the information system, and on appropriate forms. Performs routine clerical tasks including order entry/data retrieval, as appropriate to the clinical area. Ensure Medicare patients have their IM (important message for medicare ) form signed prior to discharge.Transport/escort the patients: admissions, discharges, laboratory, and radiology and security office. Assists in providing prompt response to patients’ call systems, refers requests promptly and appropriately. Demonstrates awareness of and sensitivity to patients’ rights. Maintains patient confidentiality. Maintains effective and timely communication with nurses, other staff, patients and families. Keeps nurses’ station clean and clutter free. Maintains cooperative working relationships and supports staff in the performance of their duties. Monitors unit inventory and use of supplies; communicates problems to the Nursing Manager and Materials Management Department. Reports maintenance repair requests and monitors for completion. Maintains a safe environment for patients and staff.

Qualifications

Experience/traing in Medical Terminology, computers, and clerical receptionist responsibilities preferred.

Medical database system or Meditech knowledge preferred. Excellent communication and customer service orientation required. High School Diploma or equivalent required.