Unit Secretary

RRHS; City of Rochester (NY); On-site; USD 24,000 - 27,000; Full time

Job summary

Rochester Regional Health (RRHS) is seeking a Unit Secretary for the RGh Emergency Services in Rochester General Hospital. The role supports communication, process management and supply coordination on the nursing unit.

The position is full-time with Day/Evening/Night shifts available. Responsibilities include answering calls, routing tasks, maintaining inventory and updating patient boards, while ensuring safety and accurate documentation.

Qualifications

• Exceptional documentation skills and professional behavior.
• Exce llent communications and organization skills.
• Demonstrated experience with PC and office software programs.

Responsibilities

• Daily administration: answer calls, provide admin support for nurses and physicians, sort mail, create work orders, report unit needs, maintain inventory.
• Patient care: round on unit, update whiteboards, ensure safety measures, respond to calls, track admissions/discharges.
• Documentation: ensure concise, complete patient care documentation.

Skills

Excellent communications

Organization skills

Documentation skills

Tools

PC and office software

Job description

SUMMARY

As a Unit Secretary, you are an integral part of the nursing unit, which relies on your help with communications, process management and supplies.

STATUS

Full-Time

LOCATION

Rochester General Hospital

DEPARTMENT

RGH Emergency Services

SCHEDULE

Day/Evening/Night Shifts Available

ATTRIBUTES

• Exceptional documentation skills and professional behavior
• Excellent communications and organization skills
• Demonstrated experience with PC and office software programs

RESPONSIBILITIES

• Daily Administration. Answer telephone/route calls, provide administrative support for nurses and physicians, sort and distribute mail; create work orders, HELPSTAR tickets and report any unit requirements to appropriate department; maintain inventory and supply levels for unit
• Patient Care. Perform daily rounding of patients on unit, update whiteboards and ensure all safety measures are in place; respond to patient's call for service as needed; maintain awareness of arrivals and discharges on unit
• Documentation. Ensure concise, pertinent and complete patient care documentation

EDUCATION

LICENSES / CERTIFICATIONS

PHYSICAL REQUIREMENTS

Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67-100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver's license.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.

PAY RANGE

$17.25 - $19.75

CITY

Rochester

POSTAL CODE

14621

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

EQUAL OPPORTUNITY

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.