Unit Secretary

Lifepoint Health; Avon (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

University Hospitals Avon Rehabilitation Hospital is seeking a Unit Secretary to join Lifepoint Health in Avon, Ohio. The role supports patient care coordination, records management, and front-desk operations in a fast-paced inpatient rehab setting.

The position requires strong computer skills, medical terminology knowledge, and excellent communication with staff and patients. Schedule: Fulltime 3:00p-11:30pm; prior hospital experience preferred.

Qualifications

• High school diploma required, with two years of college preferred.
• Computer experience required.
• Prior hospital experience preferred.
• Ability to work with all levels of medical personnel, patients and families.
• Ability to speak and write concisely with knowledge of medical terminology desirable.

Responsibilities

• Greet visitors and direct them, answering questions.
• Initiate and maintain patient medical records in EMR from admission to discharge.
• Follow up on doctors' orders.
• Process patient charges and other unit charges.
• Serve as unit receptionist for calls and visitors.
• Interact with unit staff, physicians, families, and others to share information.
• Maintain contact with patients; respond to requests and assist in cafe as needed.
• Maintain professional, courteous manners in all contacts.
• Multitask in a high-stress environment and stay calm under interruptions.
• Exercise judgment and initiative to resolve problems.
• Ensure patient and unit equipment, supplies, and procedures are ordered and received.

Skills

Computer experience

Medical terminology knowledge

Interpersonal communication

Education

High school diploma

Two years of college education preferred

Job description

Your experience matters

University Hospital Avon Rehabilitation Hospitalisoperated jointly with Lifepoint Health and University Hospital. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As aUnit Secretaryjoining our team, you’re embracingourpromiseto providesuperior patient care that exceeds industry standards as well as patient expectations. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

More about our team

University Hospitals Avon Rehabilitation Hospital is a state-of-the-art, inpatient acute rehabilitation hospital dedicated to the treatment and recovery of individuals who have experienced the debilitating effects of a severe injury or illness.

Our rehabilitation programs provide ongoing care and specialized treatment to patients throughout their recovery journey. We offer customized, individualized rehabilitation tailored to the specific needs of those recovering from a stroke, brain injury, neurological conditions, trauma, spinal cord injury, amputation, and orthopedic injury.

How you’ll contribute

A Unit Secretary who excels in this role:

• Ensures visitors areacknowledgedquickly and helps direct them and answer any questions.
• Initiates medical record upon admission. Maintains said record during patientstay andcloses the record upon patient discharge within the electronic medical record.
• Initiates follow-up regardingdoctors'orders.
• Ensure that allpatientsand special charges are processed.
• Serveas unit receptionist for incoming and outgoing calls and visitor information.
• Interactfrequently with unit personnel, physicians, visitors, patients' families and other ancillary hospital personnel for the purpose of giving and receiving information.
• Hascontact with patients. Duties may include answering patient lights, and fulfilling patientrequestsfor non-care items,attendingappointments with patients, and workingin the café.
• Requires professional, courteous, and helpfulmannersin all contacts with customers.
• Position involves multi-tasking in a high stress environment. Requires constant mental alertness and the ability to calmly and accurately perform duties when subjected to frequent and varied interruptions.
• Must have the ability to exercise judgment and initiative in the resolution of problems encountered.
• Ensurethat all patient and unit equipment, supplies and procedures are ordered and received

What we’re looking for

Applicants should possess the following qualifications and skills:

• High school diploma required, with two years of college level education preferred.
• Computer experience required
• Prior experience in a hospital setting is preferred.
• Must have the ability to work with all levels of medical personnel, patients and families
• Ability to speak and write concisely with knowledge of medical terminologyis desirable.

Schedule: Fulltime 3:00p-11:30pm

Whyjoin us

We believethat investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits:Multiple levels of medical, dental and vision coverage for full-time andpart-time employees.
• FinancialProtection& PTO:Life, accident, criticalillness, hospital indemnity insurance, short-andlong-term disability, paid family leave and paid time off.
• Financial & Career Growth:Highereducation and certification tuitionassistance, loan assistance and 401(k) retirement packageandcompany match.
• Employee Well-being:Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development:Ongoing learningandcareer advancement opportunities.

More about University Hospitals Avon Rehabilitation Hospital

University Hospitals Avon Rehabilitation Hospital strives to maximize the health, function, and quality of life of those we serve through comprehensive physical medicine and rehabilitation programs.

We are accredited by The Joint Commission and CARF-accredited for our Comprehensive Integrated Inpatient Rehabilitation Program and Stroke and Brain Specialty Programs.

EEOC Statement

"University Hospitals Avon Rehabilitation Hospital is an Equal Opportunity Employer.University Hospitals Avon Rehabilitation Hospitalis committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.