Unit Secretary

Lifepoint Health; Pennsylvania; Hybrid; USD 34,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) matching

Tuition reimbursement

Professional development

Job summary

Lifepoint Health's St. Mary Rehabilitation Hospital seeks a dedicated Unit Secretary to support nurse care teams and patients on the unit.

This frontline role handles records, phones, visitor inquiries, and coordination with physicians and staff to ensure smooth operations and a positive patient experience. You'll maintain EMR records, initiate records at admission, and assist with orders and communications.

Qualifications

• High school diploma required; two years of college-level education preferred.
• Prior hospital experience preferred.
• Ability to handle front-desk tasks and patient flow.
• Protect patient privacy and confidentiality in all communications and record handling.

Responsibilities

• Greet and assist visitors; provide directions and answer routine questions.
• Initiate the medical record at admission; maintain documentation during stay; close the record at discharge in EMR.
• Initiate and follow up on physicians' orders as directed by unit procedures.
• Serve as unit receptionist: manage calls and provide visitor information.
• Facilitate communication among unit personnel, physicians, ancillary departments, patients and families.
• Provide non-clinical patient support (response to call lights, accompany to appointments, assist in café).
• Perform other duties as assigned.

Skills

Professional communication

Multitasking

Customer service

Education

High school diploma

Two years of college-level education

Tools

EMR system

Job description

Who We Are

St. Mary Rehabilitation Hospital is a state-of-the-art, 50-bed inpatient acute rehabilitation hospital dedicated to the treatment and recovery of individuals who have experienced the debilitating effects of a severe injury or illness.

Our rehabilitation programs provide ongoing care and specialized treatment to patients throughout their recovery journey. We offer customized, individualized rehabilitation tailored to the specific needs of those recovering from a stroke, brain injury, neurological conditions, trauma, spinal cord injury, amputation, and orthopedic injury.

Your Experience Matters

St. Mary Rehabilitation Hospital, we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here, you're not just valued as an employee, but as a person. As the Health Information Management Coordinator joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve.

Essential Functions

The Unit Secretary provides frontline administrative and receptionist support for the nursing unit. Initiates, maintains, and closes electronic medical records; manages phones and visitor inquiries; supports communication among patients, families, physicians, and staff; and performs non-clinical patient service tasks to ensure smooth unit operations and an excellent customer experience.

Essential Functions

• Greet and assist visitors promptly; provide directions and answer routine questions.


• Initiate the medical record at admission; maintain documentation during the stay; close the record at discharge within the EMR.


• Initiate and follow up on physicians' orders as directed by unit procedures.


• Serve as unit receptionist: manage incoming/outgoing calls and provide visitor information.


• Facilitate frequent communication with unit personnel, physicians, ancillary departments, patients, and families to exchange information.


• Provide non-clinical patient support (e.g., respond to call lights, fulfill requests for non-care items, accompany patients to appointments, assist in the café as assigned).


• Perform other duties as assigned.

Qualifications

A Unit Secretary that excels in this role demonstrates professional, courteous, and helpful service in all interactions. Protects patient privacy and confidentiality in all communications and record handling. Prioritizes multiple tasks in a fast-paced environment and escalates concerns appropriately.

Knowledge, Skills & Abilities

Education: High school diploma required; two years of college-level education preferred.

Experience: Prior hospital experience preferred.

What We Offer

Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:

• Comprehensive medical, dental, and vision plans, plus flexible-spending and health savings accounts


• Competitive paid time off and extended illness bank package for full-time employees


• Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage


• Tuition reimbursement, loan assistance, and 401(k) matching


• Employee assistance program including mental, physical, and financial wellness


• Professional development and growth opportunities

EEOC Statement

\"We are an Equal Opportunity Employer. We are committed to Equal Employment Opportunity for all applicants and employees and comply with all applicable laws prohibiting discrimination and harassment in employment.\"

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.