Unit Manager RN

TSVH; Knoxville (TN); On-site; USD 54,000 - 65,000; Full time

Benefits offered by this job

State dental, vision, and health plans

Flexible Spending Account (FSA)

Paid time off and holiday pay

State retirement plan (TCRS) – 100% ER

401(k) and 457 plan options

Sick leave and extended disability

Life insurance

Cellular discount

Job summary

TSVH is seeking a Unit Manager Registered Nurse (RN) to support the Director of Nursing in assessing resident care needs and guiding nursing staff. The role requires supervising care quality, coordinating treatment plans, and ensuring compliance with safety standards.

You will participate in on-call rotations, manage shifts, and lead initiatives to improve resident outcomes in a state veterans' home setting in Knoxville, TN.

Qualifications

• Graduate from an accredited nursing program; minimum of 1 year of previous long-term care experience; or an equivalent combination of education and experience
• Must be licensed in the applicable state as a Registered Nurse (RN)

Responsibilities

• Direct, evaluate and supervise all resident care and initiate corrective action
• Make daily resident rounds and report status of nursing care to the Director of Nursing and Administrator
• Collect resident pre-admission and/or admission information and assist Director of Nursing to determine appropriate level of care
• Supervise implementation of nursing rehabilitation and restorative program
• Participate in review of Quality Indicator reports and implementation of corrective actions to improve resident care
• Respond to life saving situations based upon nursing standards, policies, procedures, and protocol

Skills

Leadership

Written communication

Verbal communication

Math ability

Reasoning ability

Customer service

Active listening

Critical thinking

Judgment & decision making

Problem sensitivity

Delegation

Quality management

Organizational support

Adaptability

Planning & organizing

Attendance & punctuality

Dependability

Professionalism

Education

RN license

Long-term care experience

Tools

Desktop/Notebook computers

Medical equipment

Job description

We invite you to join our team of talented, caring professionals that take pride in serving the veterans of Tennessee.

Our State Veterans’ Homes are consistently ranked among the top nursing homes in the nation because our dedicated team goes above and beyond to ensure every resident receives the highest quality of care possible. As an organization, we are passionate about creating an outstanding workplace for our employees.

Our competitive benefits package includes

• State of TN dental, vision, and health plans
• Flexible Spending Account (FSA) and Dependent Child Account (DCA) options for child care and medical expenses
• Generous paid time off and holiday pay
• State of TN retirement plan (TCRS) – 100% employer paid pension contribution. Full-time employees are fully vested after 5 years of service.
• 401(k) and 457 plan options
• Sick leave and extended disability benefits
• Disability, cancer, accident, and life insurance
• Access to state wellness program
• State medical and prescription drug plan
• State Employee Assistance Program (EAP)
• Free credit union membership
• Cellular discount with specific provider

THIS IS AN IN HOUSE POSITION - NOT REMOTE.

Proudly Serving Those Who Served! Winner 2024, 2025, 2026 Best Nursing Home in Knox County!

Pay Scale

$39.54 to $46.51 Based on Experience

Hours

Monday through Friday 7am to 3:30pm

Must Participate in an ON Call Rotation

PRIMARY DUTY

The primary purpose of the Unit Manager Registered Nurse (RN) is to assist the Director of Nursing Service in assessing resident care needs and implementing appropriate action. Implement nursing policies and procedures. Supervise staffing for the nursing department and supervise the quality of nursing care provided to residents. The Unit Nurse will work as part of the nursing team to assess resident needs, plan and modify care and implement interventions.

EXPECTATIONS OF EMPLOYEE

• Assume accountability for data contained in the employees’ handbook.
• Observe all facility safety policies and procedures.
• Observe all facility infection control procedures
• Comply with state, federal, and all other applicable health care and safety standards
• Follow facility Residents’ Rights policies.
• Protect the confidentiality of all resident information.
• Demonstrate awareness and understanding of the facility culture and the expectations it incurs.
• Demonstrate awareness of how the culture of the facility affects our service to the veterans we serve.
• Assist families and other visitors as needed.
• Attends/completes required in-services and other required meetings.
• Come to work in clean, neat attire and consistently present a professional appearance.
• Come to work as scheduled and consistently demonstrate dependability and punctuality.
• Perform all duties assigned in an effective, timely and professional manner.
• Accept assigned duties in a cooperative manner.
• Perform other related duties as directed by his/her supervisor.

ESSENTIAL JOB FUNCTIONS include the following. Other duties may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Direct, evaluate and supervise all resident care and initiate corrective action
• Make daily resident rounds and report status of nursing care to the Director of Nursing and Administrator.
• Collect resident pre-admission and/or admission information and assist Director of Nursing to determine appropriate level of care.
• Supervise implementation of nursing rehabilitation and restorative program. Supervise implementation of nursing rehabilitation and restorative program.
• Participate in review of Quality Indicator reports and implementation of corrective actions to improve resident care.
• Collect, analyze and trend quality assurance data assigned.
• Assist with analysis of incident and accident investigation reports to determine cause(s) and implement corrective action(s), when appropriate.
• Review reports of timely completion of residents’ MDS assessments and care plans with follow-up action as necessary.
• Review residents admitted and compared physician orders with each resident’s plan of care to assure appropriate implementation of physician’s plan of care.
• Implement the Quality Assessment and Assurance Program, for the nursing department, in cooperation with the Quality Assurance Coordinator.
• Analyze quality assurance reports and present them to the Quality Assessment and Assurance Committee with a request for recommendations.
• Supervise the Infection Control Program by reviewing infection control reports from charge nurses, analyzing data and presenting to Infection Control Committee with a request for recommendations.
• Participate in review and analysis of Quality Indicator reports to verify accuracy of MDS data.
• Maintains accurate, detailed reports and records
• Responds to life saving situations based upon nursing standards, policies, procedures, and protocol
• Will be required to be “on call” periodically or as specifically needed by facility
• Understands and reviews the facility’s Healthcare Clinical Policies and Procedures and Safety Guidelines Reports any issues or problems that may arise to the Director of Nursing and/or Administrator
• Responsible for the safety and personal care of residents under his/her supervision.

EDUCATION and EXPERIENCE an equivalent combination of education, training and experience will be considered.

• Graduate from an accredited nursing program; minimum of 1 year of previous long-term care experience; or an equivalent combination of education and experience
• Must be licensed in the applicable state as a Registered Nurse (RN)

SUPERVISORY REQUIREMENTS of this position are generally as follows:

• Occasional supervision of LPN’s and/or CNA staff at the direction of the Director of Nursing.

KNOWLEDGE, SKILLS and ABILITIES, which may be representative but not all inclusive of those commonly associated with this position.

• Language Ability - Reads and interprets documents. Ability to write moderately complex reports and correspondence of Written Communication - Writes clearly and informatively; able to read and interpret written information
  • Verbal Communication - Talks to others to convey information effectively
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
• Math Ability - Knowledge of arithmetic and algebra, and their applications
• Reasoning Ability - Ability to apply common sense understanding to carry out detailed written or oral instructions.
• Customer and Personal Service - Knowledge of principles for providing customer and personal services. This includes meeting quality standards for services and evaluation of customer satisfaction
• Medicine - Knowledge of the information and techniques needed to assess and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one
• Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem
• Delegation - Sets expectations and monitors delegated activities
• Quality Management - Demonstrates accuracy and thoroughness
• Organizational Support - Follows policies and procedures; completes tasks correctly and on time
• Adaptability - Adapts to changes in the work environment; changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events
• Planning/Organizing - Prioritizes and plans work activities; advice for additional resources
• Attendance/Punctuality - Ensures work responsibilities are covered when absent; arrive at meetings and appointments on time
• Dependability - Completes tasks on time or notifies appropriate person with an alternate plan
• Professionalism - Treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions

COMPUTER SKILLS/EQUIPMENT USED TO PERFORM THE JOB, which may be representative but not all inclusive of those commonly associated with this position.

• Desktop/Notebook computers
• Various medical equipment

WORK ENVIRONMENT environmental or atmospheric conditions commonly associated with the performance of the functions of this job.

• The employee is occasionally required to wear protective clothing
• The employee may be exposed to blood, bodily fluids, odors, airborne particles, dust or fumes, and toxic or caustic chemicals
• The noise level in the work environment is usually moderate

PHYSICAL ABILITIES are commonly associated with the performance of the functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is frequently required to talk or hear, stand, walk, sit, stoop, kneel or crouch, use hands to use hands to grasp, manipulate or feel objects and reach with hands and arms. The employee is occasionally required to taste or smell
• The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds unassisted. May be required to lift and/or move up to 150 pounds with assistance
• Specific vision abilities required by this job include close vision, distance vision, color discrimination, peripheral vision, depth perception, and the ability to adjust focus

The Tennessee State Veterans’ Homes (TSVH) does not engage in unlawful employment discrimination on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in its employment, nor in any of its activities or operations. All operations are conducted equitably and inclusively, free from unlawful discrimination, harassment and retaliation. TSVH is committed in policy, principle, and practice to maintaining an employment environment which prohibits all discriminatory behavior and provides equal opportunity for all persons we encounter.