Unit Manager

Akri USA; Los Angeles (CA); Hybrid; USD 180,000 - 250,000; Full time

Benefits offered by this job

Performance-based bonus

Health, Dental, Vision

Paid Time Off

Japanese cultural immersion program

Professional development

Job summary

Akri USA seeks a senior operations leader to oversee daily activities across multiple luxury Japanese restaurants in Los Angeles, ensuring culturally aligned guest experiences and adherence to brand standards.

You will rotate across units to audit, train, and coach teams for excellence, while owning P&L and driving strategic initiatives. A deep passion for authentic hospitality and travel flexibility will help elevate the brand in a dynamic market.

Qualifications

• 7+ years of multi-restaurant leadership experience in upscale or fine dining.
• Proven ability to lead diverse teams with emotional intelligence and adaptability.
• Demonstrated financial acumen and operational discipline in multi-restaurant settings.
• Business-level Japanese proficiency (JLPT N1 or N2 equivalent) strongly preferred.

Responsibilities

• Lead daily operations across multiple luxury Japanese restaurants to deliver consistent, culturally aligned guest experiences.
• Serve as a strategic partner to ensure each restaurant adheres to brand cultural, culinary, and service standards.
• Provide on-the-ground leadership, rotating across units to audit, train, and coach teams for continuous excellence.
• Support end-to-end process management from pre-opening logistics to successful launch and stabilization of the restaurants.
• Manage P&L responsibilities, including revenue, labor, food costs, and operational expenses.
• Report on business trends, guest feedback, and regional KPIs to inform company-wide strategies.
• Recruit and inspire teams who bring the spirit of omotenashi to life through every guest interaction.

Skills

Leadership

P&L management

Guest experience

Strategic partnerships

Education

JLPT N1/N2 proficiency

Job description

• Lead daily operations across multiple luxury Japanese restaurants to deliver consistent, culturally aligned guest experiences.
• Serve as a strategic partner to ensure each restaurant adheres to the brand’s cultural, culinary, and service standards.
• Provide on-the-ground leadership, rotating across units to audit, train, and coach teams for continuous excellence.
• Support end-to-end process management from pre-opening logistics (setup, training, etc.) to successful launch and stabilization of the restaurants.
• Manage P&L responsibilities, including revenue, labor, food costs, and operational expenses.
• Report on business trends, guest feedback, and regional KPIs to inform company-wide strategies.
• Recruit and inspire teams who bring the spirit of omotenashi to life through every guest interaction.
• Champion and cultivate an environment where discipline meets mindfulness, and every detail reflects a shared pursuit of authentic Japanese hospitality and service excellence.
• Engage with VIPs, dignitaries, and influential guests to deliver personalized, unforgettable dining experiences that embody the prestige and cultural depth of the brand.
• Proactively enhance guest feedback channels and service recovery processes to reflect trust, care, and authentic Japanese hospitality.
• Ensure compliance with food safety, labor, health, and liquor laws for that location.
• Uphold brand standards in cleanliness, service flow, and overall dining experience.

Working Hours

Working Location

Salary and Benefit

• Performance-based bonus opportunities.
• Health, Dental, and Vision Coverage
• Paid Time Off and Holiday.
• Professional development and Japanese cultural immersion program.

Qualifications

• 7+ years of multi-restaurant leadership experience in upscale or fine dining, with an appreciation for Japanese or Asian culinary traditions.
• Proven ability to lead diverse teams and deliver high-standard, personalized guest experiences with emotional intelligence and adaptability.
• Demonstrated financial acumen and operational discipline in multi-restaurant settings.
• Business-level Japanese proficiency (JLPT N1 or N2 equivalent) strongly preferred.
• Flexible to travel as needed across assigned locations