Community Employment Program Specialist / Business Relations Representative

Health & Human Services; Charlotte (NC); Hybrid; USD 34,000 - 60,000; Full time

Job summary

The North Carolina Department of Health and Human Services (DHHS) in Charlotte seeks a Community Employment Program Specialist/BRR to partner with Rehabilitation Counselors and Vocational Evaluators to place individuals with disabilities into competitive community employment. You will develop employer relationships and promote DHHS services to businesses and job-fair events.

Preferred qualifications include a bachelor’s or associate degree in human services or business, or a high school/GED with

Qualifications

• Bachelor’s degree in a human services or business field from an appropriately accredited institution; or Associate’s degree in a human services or business field and two years of directly related work experience; or High school or GED and four years of directly related work experience.

Responsibilities

• Working with consumers to assist them with seeking employment, completing applications, advocating with employers on behalf of the consumer, resume development, job placement/coaching, and follow‑up services
• Teaching Employment Marketing Skills classes and conducting Windmills training to job‑ready consumers and employers
• Providing written and verbal reports to counselors on the progress of referred consumers’ efforts towards obtaining employment
• Assisting consumers with obtaining internships that align with their vocational goals
• Engaging with local and regional employers to explain agency's mission and goals and to assist in meeting their business needs
• Participating in job fairs and other community events to promote the agency and increase employment opportunities for consumers and represent the work unit on boards and committees as designated by the Unit Manager

Skills

Experience with individuals with dis

Help others obtain employment

Team collaboration

Valid NC driver's license

Education

Bachelor's degree in human services or business

Associate's degree with related work experience

High school/GED with four years related experience

Job description

Community Employment Program Specialist (S)

Position Number 60054847 Grade NC06

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

This position is located in the Charlotte VR/IL Unit Office. The Community Employment Program Specialist/Business Relations Representative (BRR), works in partnership with Rehabilitation Counselors and Vocational Evaluators to determine suitable vocational options for individuals with disabilities and subsequently assist them in obtaining competitive employment within the community. Developing and maintaining employer relationships and promoting NCEIPD/s services are vital parts of this position.

Job Responsibilities

• Working with consumers to assist them with seeking employment, completing applications, advocating with employers on behalf of the consumer, resume development, job placement/coaching, and follow‑up services
• Teaching Employment Marketing Skills classes and conducting Windmills training to job‑ready consumers and employers
• Providing written and verbal reports to counselors on the progress of referred consumers’ efforts towards obtaining employment
• Assisting consumers with obtaining internships that align with their vocational goals
• Engaging with local and regional employers to explain agency's mission and goals and to assist in meeting their business needs
• Participating in job fairs and other community events to promote the agency and increase employment opportunities for consumers and represent the work unit on boards and committees as designated by the Unit Manager

Knowledge, Skills & Abilities / Management Preferences

Salary Grade Range: $34,270 - $59,973

Recruitment Range: $34,270 - $59,369

Position is eligible for a hybrid‑teleworking schedule to include weekly onsite work hours

Eligibility and Requirements

Applicants now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Experience working with individuals with disabilities
• Knowledge and/or experience helping others obtain employment
• Knowledge and/or experience working with a team
• Valid North Carolina driver’s license required to drive state vehicles

Minimum Education and Experience:

• Bachelor’s degree in a human services or business field such as human resources, marketing, business administration, business management, healthcare management, or public administration from an appropriately accredited institution; or Associate’s degree in a human services or business field (identified above) from an appropriately accredited institution and two years of directly related work experience; or High school or General Educational Development (GED) and four years of directly related work experience; or an equivalent combination of education and experience.

Veterans’ and National Guard Preference Applicants seeking Veteran's Preference must attach a DD‑214 Member‑4 Form (Certificate of Release or Discharge from Active Duty) to their applications. Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing. Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person Substance Abuse Professional Practice Board, etc.) indicated below.

Compensation & Benefits

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high‑quality, low‑cost benefits on a pre‑tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for State Benefits Supplemental and Contact Information.

Equal Opportunity Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

For more information about DHHS: https://www.ncdhhs.gov/.

About Division of Employment and Independence for People with Disabilities (EIPD)

The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for people with disabilities through customer partnership and community leadership. EIPD helps people with disabilities achieve their goals for competitive employment and more independent living in communities statewide.

To learn more about EIPD: https://youtu.be/4QUy2w9B6AU.

Additional Information

DHHS uses the Merit‑Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. In accordance with the Governor’s Executive Order 303, our agency supports second‑chance employment for individuals who were previously incarcerated or justice‑involved. Position is funded in part through federal funds. Posting closes at 11:59 p.m. the night before the closing date.

If there are any questions about this posting, please contact Talent Acquisition at [e-mail].