Unit Director - Emergency Stabilization Unit

Commonwealth of Massachusetts; Hathorne (MA); On-site; USD 88,000 - 135,000; Full time

Job summary

Commonwealth of Massachusetts seeks a mission-driven Unit Director for 1 Hathorne Circle at Hogan Regional Center in Danvers, MA. The role oversees staff and services, ensuring Title XIX regulatory compliance within budget and promoting rights, dignity and community integration for individuals served.

You will supervise Direct Support, Clinical, and Program Manager staff, manage investigations, and coordinate with facilities teams to maintain operations and quality care.

Qualifications

• Five years of full-time or equivalent experience in business administration, management, public administration or clinical management.
• Experience supervising staff and programs in a regulated environment.
• Knowledge of planning, organizing, directing, motivating and supervising.

Responsibilities

• Oversee the 1 Hathorne Circle unit operations ensuring compliance with Title XIX regulations.
• Direct recruiting, hiring, training, scheduling and evaluating staff.
• Lead investigations, quality assurance and incident reporting alongside the facility director.
• Coordinate with maintenance, housekeeping, and purchasing to support clinical and administrative services.
• Participate in admissions, discharge processes and clinical reviews to support individuals and families.

Skills

Human services supervision

Regulatory compliance

Staff supervision

Project management

Education

Bachelor's degree or higher

Job description

An Official website of the Commonwealth of Massachusetts

Job Description

Description

This position is located at the Hogan Regional Center in Danvers, MA - 1 Hathorne Circle - ESU

The Massachusetts Department of Developmental Services (DDS) is dedicated to creating, in partnership with others, innovative and genuine opportunities for individuals with intellectual disabilities to participate fully and meaningfully in, and contribute to, their communities as valued members.

The Department of Developmental Services (DDS) is seeking a mission-driven and dedicated individual with experience in providing human services support to individuals with intellectual disabilities, regulatory experience, project management and supporting and managing teams to fill the role of Unit Director of 1 Hathorne Circle. In this role the selected candidate will provide oversight to the 1 Hathorne Circle Unit located at the Hogan Regional Center in Danvers, MA.

Reporting to the Assistant Facility Director, the Unit Director will be responsible for ensuring compliance with Title XIX regulations in all aspects of the unit supports, services and operations within the defined budgetary boundaries. Additionally, the selected candidate is responsible that the unit supports and promotes rights and dignity, individual control, community membership, relationships, personal growth and well-being for all individuals within the unit by continuously addressing all areas of concern.

The Unit Director will be responsible for developing, managing and monitoring all support systems for individuals by creating and maintaining an environment responsive to the needs of individuals and staff as well as family concerns. The Unit Director will also be responsible for working with the facility maintenance department, maintaining building status, assuring the completion of repairs and capital projects, liaison with housekeeping and laundry services and all purchasing processes.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

• Develop the methods for and supervise the collection of information to address specific areas of service delivery, compile the data, analyze the results and present findings for decision making by the facility director.
• Oversee facility compliance with all mandated Federal and State regulations, policies and procedures through monitoring, analysis, reports, short and long term planning and technical assistance.
• Direct the development and implementation of plans of correction to address cited deficiencies from the State and Federal survey agencies and assures correction.
• Responsibilities include all aspects of hiring, providing support and supervision to staff and monitoring work performed at all levels.
• Performing personnel functions such as interviewing and hiring, ensuring adequate training, developing schedules, evaluating staff, investigating employee concerns, and taking appropriate action regarding disciplinary issues.
• Participate in all aspects of admission and discharge process, including initial communication with the Facility Director, site visits, evaluation/referral, staff training, clinical and administrative communication, attendance at transition/risk meetings with families and clinicians.
• Assure adherence to all Facility Policy and Procedures and directly supervise and oversee the work of Qualified Intellectual Disability Professionals to ensure compliance in all formulators and legal mandates regarding support in the ISP.
• Responsible for the initial steps of an investigation after a DPPC call, working with the investigations unit and for conducting and/or monitoring divisional investigations process as well as implementing facility action plans.
• Provide supervision to all assigned unit staff (Direct Support series, Clinical, Support Staff, Program Manager) by evaluating all aspects of the quality of service delivered at the facility. That right partner
• Participate in clinical evaluation meetings (Participate in all aspects of the admission and discharge process, including initial communication with the Facility Director, site visits, evaluation/referral, staff training, clinical and administration communication, attendance at transition/risk meetings and meetings with families and clinicians, Medication Review Committee, team meetings, ISP meetings and transition meetings) for the purpose of correct assimilation of data and information from areas to the 2 Hawthorne circle team.
• Member of the Senior Management team and participates in facility rotating on-call and unit 24/7 on call coverage, incident and HCSIS reporting and finalization process and death reporting.
• Assure that Title XIX standards active treatment are met for all individuals admitted to the facility, assist the clinical team and community programs in transition of individuals from the facility to the community and providing accurate and timely reports the Facility Director.

Preferred Qualifications:

• Five years experience in Human Services providing support to people and in applying complex regulations to daily practices and operations.
• A minimum of 2 years must have been in a supervisor or management capacity.
• Knowledge of the principles and practices of management - including planning, organizing, directing, motivating, controlling, decision making and all principles, practicesand techniques of supervision.
• Ability to supervise, including planning and assigning work according to the nature of the job to be accomplished, the capabilities of subordinates, and available resources, controlling work through periodic reviews and/or evaluation, determining subordinates training needs and providing or arranging for such training, motivating subordinates to work effectively, determining the need for disciplinary action and either recommending or initiating disciplinary action.
• Demonstrated ability to analyze and determine the applicability of program data, to draw conclusions, and to make appropriate recommendations.

Schedule: 8:00am - 4:30pm. Days off will be either Friday/Saturday or Sunday/Monday.

Flexibility is required to meet the needs of the program.

About the Department of Developmental Services:

The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website. Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Recommended candidates must successfully complete pre-employment screening which includes:

• Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http://www.mass.gov/hhs/cori

For technical help with MassCareers, including logging into your profile and/or resetting your password, please call the Employee Service Center at617-979-8500for assistance.

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800-510-4122 Ext. #4.

ALL EMPLOYEES ARE PAID ON A BI-WEEKLY BASIS AND MUST HAVE DIRECT DEPOSIT. Listed salary ranges are for one full year at current rates.

Qualifications

MINIMUM ENTRANCE REQUIREMENTS:

Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, professional internship, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management or (B) any equivalent combination of the required experience and substitutions below.

Substitutions:

I. A certificate in a relevant or related field may be substituted for one (1) year of the required experience.

II. A Bachelor's degree in a related field may be substituted for two (2) years of the required experience.

III. A Graduate degree in a related field may be substituted for three (3) years of the required experience.

IV. A Doctorate degree in a related field may be substituted for four (4) years of the required experience.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range .

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Title 101 CMR 23.00 (“Regulation”) requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.

An Equal Opportunity / Affrative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggestions that qualified women, Black, Indigenous, and Persons of Color (BIPOC)may self-select out of opportunities if they don't match 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Official Title : Program Manager V

Primary Location

Job

Direct Care

Agency

Department of Developmental Services

Schedule

Full-time

Shift

Day

Job Posting

Sep 22, 2026, 2:15:34 PM

Number of Openings

1

Salary

87,686.54 - 134,941.81 Yearly

If you have Diversity, ... or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Kendy Derival, [e-mail] - 8572835830

Bargaining Unit : M99-Managers (EXE)

Confidential : No

Potentially Eligible for a Hybrid Work Schedule : No